The wholesale price for energy is that of the energy component and it is the same price at which Enel Energia buys power on the Italian Power Exchange wholesale market for resale to end customers. The wholesale market reference price is represented by the Single National Price (hereinafter PUN) determined on the Italian Power Exchange. This price varies on a monthly basis according to the final value determined by the arithmetic average of the PUN's hourly prices, which are determined in turn by the Energy Market Authority (GME); it may be split into Peak and Off-peak bands and it is published on the GME website. Once you have accepted the General Conditions and the contents of the GME website, you may consult the pdf files in the "monthly summary" section, selecting the month of interest.

The price of the energy component will continue to be equal to the PUN for the entire duration of the contract; the subscription renewal price (depending on the chosen plan), applied starting from the thirteenth month, is expressed within the financial-technical terms to which you would adhere. These changes will be indicated on the first invoice which references the applied changes.

The PUN (acronym for the Single National Price) is the reference price for power purchased on the Italian Power Exchange. The PUN represents the average value of the power cost for each hour and for each day on a national basis. The national figure is an average that takes into account the levels to which prices converge in the different areas of Italy and at different times of the day. It is usually reserved for large sector operators; however, you can pay for the energy component at the PUN wholesale price by adhering to the Open Energy offer and paying the monthly subscription fee for the supply plan chosen in your contract. Discover the value of your PUN is easy, just go to the site of the Energy Market Authority (GME) and select the "monthly summary" section at the following link. Once you have accepted the General Conditions and the contents of the GME website, you may consult the pdf files in the "monthly summary" section. Selecting the month of interest you will be able to verify you Peak and off-peak PUN (used for Smart subscription) and the baseload PUN (used for Mono subscription). Simple and transparent!

You can view the invoiced amounts in the Summary Bill in the section "summary of billed amounts".
Under the item ENERGY EXPENDITURE (A) you will find:
 

•  "Energy peak/off-peak hours” in the case of a dual-tariff supply contract or “Mono energy” in the case of flat tariff which represent the consumption expenditure for the reference period, net of taxes and VAT.
• "Other energy component charges" which includes the fixed supply contract fee and dispatching costs, net of taxes and VAT.

You can also view the details of the billed amounts in the "billed  amount details" section.
Under ENERGY EXPENDITURE you will find: 
 

• "Total energy peak/off peak hours" in the case of a dual-tariff supply contract or “Total mono energy” in the case of flat tariff including grid losses, net of taxes and VAT.
•  "Other energy component charges" which includes the fixed supply contract fee and dispatching costs, net of taxes and VAT.

In the detailed invoice, the "Energy expenditure" section shows the offer price, consisting of a variable part (thereafter the "energy component") equal to the PUN and a fixed part equal to the amount of the supply plan (thereafter "subscription fee")  chosen in your contract. In particular:

The Energy component

For the double time Smart offer, the energy component will consist of: peak hours energy expressed in € / kWh, excluding VAT and taxes, where the price of energy is equal to the value of the arithmetic average of the hourly PUN quotations during peak hours (from 08:00 to 20:00 in the days from Monday to Friday of the reference month as determined by the GME and Energy Out of Peak Hours, expressed in € / kWh, excluding VAT and taxes, where the price is equal to the value of the arithmetic average of the hourly prices of the PUN during off-peak hours (from 20:00 to 08:00 on Mondays to Fridays and from 00:00 to 24:00 on Saturdays, Sundays and holidays) of the reference month as determined by GME.

For the Monorary offer the energy component will consist of: energy Month expressed in Euro / kWh, excluding VAT and taxes, equal to the monthly arithmetic average of the PUN hourly prices, as determined by GME.

Subscription fee
expressed in €/month, excluding VAT and taxes; it is equal to the monthly fee defined for the supply plan chosen in your contract. Further costs shall be charged related to dispatching, transport, meter management and system charges, as defined by dall’ARERA (Autorità di Regolazione per Energia Reti e Ambiente)  and from time to time amended and updated. For further information, see the Financial-Technical Terms of the Open Energy offer.

For more details on the percentages of the bill for the individual plans click on the corresponding plan:

Open Energy Smart
Open Energy Mono

With the Open Energy offers you have the opportunity to request the Green Kit, a new all-digital communication tool that allows you to use the Enel Energia Green logo for your company's communications and to customize all company social channels with dedicated graphics. Once you are active with the Open Energy offer, simply enter your details on the form on this page and in a few hours you will receive the new Green Kit!

Choose how to receive your bill. There are two options available: web or paper bill.  
Bolletta Web: get the bill free to your email address. You will receive an email to confirm your email address to receive your bills. You will receive your first bill one month after activation (Bolletta Web or Printed Bill). And then subsequent bills are every two months. Only for power consuption above 15 kW the bills are emitted with the reference to a month of consumption.

Your bill comes online every two months and you can pay it by direct debit or payment notice.

You choose how to pay your bill and change the payment method whenever you want.
You can pay via:

Direct Debit
A quick way to keep your payments under control is direct debit. The debit date corresponds to the day on which the bill expires. Your bill arrives about 15 days before the due date, so you have plenty of time to check it.

PagoPA payment notice (go to the list of payment channels)

• without online commissions on pay.enelx.com and from the Enel X Pay App or locally with a commission of € 1.30 at the physical channels referable to Enel Energia (enabled Spazio Enel) and at the physical points of the Enel X Pay network
• online with the IO app or via the website / app of your bank or other pagoPA-enabled channels
  
• on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
  

We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using your credit card or your Enel X Pay account, BancomatPay, PayPal, MyBank, pagoPA or from the Enel Energia APP using your credit card, the your PayPal account, pagoPA.

For more details on how to pay the bill, consult the dedicated section of our site.

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount will be applied equal to:

• € 7.75/kW for power used less than or equal to 15kW
• € 10.33/kW for power exceeding 15kW.

Check for more information on the amounts charged as security deposit.


If you were to withdraw from the contract, the refund of the deposit is added to the statutory interest rate.

Choose how to get in touch with us!

One of our specialised consultants will be at your disposal for any need you may have. Contact us via chat in your dedicated customer area or by calling the toll-free number 800900860 (key 3) from Italy or +39 0664511012 from abroad, for a fee at the cost applied by your telephone operator. Our specialized operators are available from 7.00 am to 22.00 pm every day except holidays.