EARTHQUAKE IN CENTRAL ITALY

Useful information for clients (regarding the occurrences of 24th August 2016 - 26th October 2016 - 18th January 2017)

Type of supply active on the date of the earthquake

Supply active on 24th August 2016

 

Supply with automatic application of tariff concessions. Consult the list of municipalities in Attachment 1.

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

If you have had to relocate, for more information go to the section "RELOCATING TO ANOTHER PROPERTY".

To find out more about the resumption of billing, go to the section"RESUME INVOICING".

For more information on the payment criteria for combined billing, go to the section "INSTALLMENTS".

Supply active on 26th October 2016

 

Supply with automatic application of tariff concessions with the exception of the six municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto. Consult the list of municipalities in Attachment 2.

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS"section.

If you have had to relocate, for more information go to the section RELOCATING TO ANOTHER PROPERTY "RELOCATING TO ANOTHER PROPERTY".

To find out more about the resumption of billing, go to the section "RESUME INVOICING".

For more information on the payment criteria for combined billing, go to the section "INSTALMENTS".

Supply active on 18th January 2017

 

Supply with automatic application of tariff concessions. Consult the list of municipalities in Attachment 2 bis.

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

If you have had to relocate, for more information go to the section "RELOCATING TO ANOTHER PROPERTY".

To find out more about the resumption of billing, go to the section "RESUME INVOICING".

For more information on the payment criteria for combined billing, go to the section "INSTALMENTS".

Supply active in the 6 municipalities of: Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano, Spoleto

 

Supply for which the automatic application of tariff concessions is NOT foreseen.

In order to be awarded tariff concessions, you must declare the building unfit for use through self-certification. The self-certification form is available here.

The documentation (self-certification form and copy of an identification document) can be submitted:
 

 

Or also:

 

  • by visiting the nearest Spazio Enel;
  • via fax to: 800.046.311 / 800.997.736;
  • by post to, Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

 

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

If you have had to relocate, for more information go to the section "RELOCATING TO ANOTHER PROPERTY".

To find out more about the resumption of billing, go to the section "RESUME INVOICING".

For more information on the payment criteria for combined billing, go to the section "INSTALMENTS".

Supply types active in one of the regions affected by seismic events (Abruzzo, Lazio, Le Marche and Umbria), but in none of the municipalities previously listed

 

Supply for which the automatic application of tariff concessions is NOT foreseen.


To be awarded tariff concessions, the building must be declared unfit for use through self-certification. The self-certification form is available here

That the property is unfit for use must be demonstrated by a certified sworn appraisal (to be submitted within 18 months from the date of submission of the self-certification form).

That the property is unfit for use must be demonstrated by a certified sworn appraisal (to be submitted within 18 months from the date of submission of the self-certification form).  

The documentation (declaration, copy of an identification document and subsequent certified appraisal of the original building) can be submitted:

 

 

Or also:

 

  • by visiting the nearest Spazio Enel;
  • by fax to, 800.046.311 / 800.997.736;
  • by post to, Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

 

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

If you have had to relocate, for more information go to the section "RELOCATING TO ANOTHER PROPERTY".

To find out more about the resumption of billing, go to the section "RESUME INVOICING".

For more information on the payment criteria for combined billing, go to the section"INSTALMENTS".

What to do in case of transfer to another property

 

If the original building has been declared unfit for use due to the earthquake, concessions are available also for supply to where the residence/domicile or your productive/commercial activity has been transferred (transfer concessions). Based on the use of the supply, we hereby specify that:

 

  • supply for domestic use at the location where you have transferred your residence/domicile can be in any municipality of Italy, provided that you were a resident in the original building to have been declared unfit;
  • the supply to the location where your productive/commercial activity has been transferred and the original property are located in one of the Municipalities listed in Annexes 1, 2, 2-bis (including the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto), whereby the power required for the new supply does not exceed the original supply.
     

If you have relocated, due to the original building being unfit, to a SAE (Strutture Abitative di Emergenza - emergency housing) or MAPRE (Moduli Abitativi Provvisori Rurali di Emergenza - temporary rural emergency housing units) the concessions provided are applied automatically.

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.
For more information on the handling of the original supply affected by the earthquake, go to the section "SUPPLY TYPE". 


If you have relocated
due to the original building being unfit for use, to a building that is not a SAE or MAPRE, NO automatic application of tariff concessions is envisaged.
For the recognition of concessions, you must declare the current building is unfit for use.
The forms, differentiated according to the type and location of the supply, can be found in the sections below.

Supplies for domestic use in one of the municipalities of Annexes 1, 2, 2-bis (excluding the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto) 

If your residence availed of supply for domestic use and was located in one of the municipalities in Annexes 1, 2, 2-bis (excluding the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto) and you have relocated to another building due to the seismic events resulting in the original building being unfit for use (regardless of the Region in which your new address is located) or to MAP (Moduli Abitativi Provvisori - temporary modular housing), a camper or caravan, please read the information below.

MAP means provisional temporary housing built for previous seismic events.

In order to be awarded the concessions, the original building must be declared unfit for use through self-certification. The self-certification form is available here.

Together with the self-certification form, you will need to attach the FAST or AEDES unfit for use forms or similar documentation issued by the municipality proving the unfitness of the original building.
The documentation (self-certification form, copy of an identification document and attachments proving that the original building is unfit for use) can be returned:
 

 

Or also:

 

  • by visiting your nearest Spazio Enel;
  • by fax to: 800.046.311 / 800.997.736;
  • by post to, Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

 

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

For more information on the handling of the original supply affected by the earthquake, go to the section "SUPPLY TYPE".

Supplies for domestic use in one of the municipalities NOT present in Annexes 1, 2, 2-bis or in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto

If your residence availed of supply for domestic use and was located in one of the municipalities NOT listed in  Annexes 1, 2, 2-bis  or in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano or Spoleto  and you have relocated to another building due to the seismic events resulting in the original building being unfit for use (regardless of the Region in which your new address is located) or to MAP (Moduli Abitativi Provvisori - temporary modular housing), a camper or caravan, please read the information below.

MAP refers to provisional temporary housing built for previous seismic events.
In order to be awarded the concessions, the original building must be declared unfit for use through self-certification. The self-certification form is available here.

That the original property is unfit for use must be demonstrated by a certified sworn appraisal (to be submitted within 18 months from the date of submission of the self-certification form).
The documentation (self-certification form, copy of an identification document and subsequent certified appraisal of the original building) can be submitted:

 


Or also:

  • by visiting your nearest Spazio Enel;
  • by fax to: 800.046.311 / 800.997.736;
  • by post to: Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

 

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

For more information on the handling of the original supply affected by the earthquake, go to the section "SUPPLY TYPE".

Supply for a productive/commercial activity located in one of the municipalities listed in Annexes 1, 2, 2-bis or in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto

If you carried out your productive/commercial activity in a building located in one of the municipalities mentioned in Annexes 1, 2, 2-bis or in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano or Spoleto and, due to the seismic events, you had to transfer your operations to another location in one of the municipalities listed in Annex 1, 2, 2-bis or in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto, please read the information below.

You can obtain the recognition of concession tariffs only if the new supply is of the same power as the original one. In order to be awarded the concessions, you must declare the original property unfit for use through a self-certification. The self-certification form is available here.

It must be proven that the original property is unfit for use:  

  • attaching the self-certification form, the FAST or AEDES form declaring the property unfit for use or similar documentation issued by the municipality, if the original supply is located in one of the municipalities listed in Annexes 1, 2, 2-bis (excluding the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto);
  • presenting, within 18 months from the date of submission of the self-certification form, a sworn appraisal, if the original supply is in one of the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto.

 

The documentation (self-certification form, copy of an identification document, attachments proving the original building is unfit for use or any subsequent certified appraisal of the original property) can be submitted:

 

 

Or also:

 

  • by visiting your nearest Spazio Enel;
  • by fax to: 800.046.311 / 800.997.736;
  • by post to: Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

 

To find out about the different TYPES OF CONCESSIONS envisaged and their DURATION, go to the "CONCESSIONS" section.

For more information on the handling of the original supply affected by the earthquake, go to the section "SUPPLY TYPE".

Lists of Municipalities affected by the earthquake defined by Decree Law 189/2016 and subsequent amendments

  • Annex 1: list of municipalities affected by the earthquake of 24th August 2016
  • Annex2: list of municipalities affected by the earthquake of 26th October 2016 
  • Annex 2-bis: list of municipalities affected by the earthquake of 18th January 2017
  •  

Forms for the recognition of concessions

  • Self-certification form to request non-automatic concessions for supply due to a property being unfit for use in the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano or Spoleto
  • Self-certification form to request non-automatic concessions for supply due to a property being unfit for use in the municipalities of the regions of Abruzzo, Lazio, Le Marche or Umbria, other than those indicated in Annexes 1,2 and 2-bis  
  • Self-certification form to request concessions for supply for domestic use activated following the property receiving the original supply being unfit for use and located in one of the municipalities stipulated in Annexes 1, 2 2-bis with the exception of the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto
  • Self-certification form to request concessions for supply for domestic use activated following the property receiving the original supply being unfit for use and located in one of the municipalities affected by the earthquake NOT present in Annexes 1, 2, 2-bis
  • Self-certification form to request concessions for supply for domestic use activated following the property receiving the original supply being unfit for use and located in one of the municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano or Spoleto 
  • Self-certification form to request concessions for supply to the property where your productive/commercial activity has been transferred in one of the municipalities referred to in Annexes 1, 2, 2-bis (including the 6 municipalities of Teramo, Rieti, Ascoli Piceno, Macerata, Fabriano and Spoleto).


Utility forms

  • «Communication of the meter reading for a supply falling within the SEISMIC area» form. If you want to communicate to us your supply meter reading or the inability to detect the reading due the meter being present in a property that is unfit for use, click here to download the form to send to us. This will permit a more accurate calculation of your consumption in recent months.
  • Request for «Shutoff of meter associated with a supply falling within the SEISMIC area». If you want to request a meter associated with your supply be shut off due to being unused, click here to download the form to send it to us. This will prevent you from paying fixed costs.

How to send in the documentation

The documentation (self-certification form, copy of an identification document, attachments proving the original building is unfit for use or any subsequent certified appraisal of the original property) can be submitted:

 

Or also:

 

  • by visiting the nearest Spazio Enel. Click here to see our locations;
  • by fax to: 800.046.311 / 800.997.736;
  • by post to: Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.

Typology and Duration of Concessions

In the cases indicated by Resolution 252/2017/R/COM and subsequent amendments in general, it is foreseen:
 

  • the writing off of fees for electrical and gas services for new connections, deactivations, reactivations, takeovers and transfers, for domestic and non-domestic use, limited to the general services of SAE or MAPRE;
  • the application of a special concession tariff, as foreseen by the resolution, to consumption both for domestic and non-domestic use.  

 

To determine the specific concession stemming from the normative of reference, please refer to Title 2 of Deliberation 252/2017/R/COM et seq.

These concessions take effect from the date of the earthquake that struck the municipality in which the original supply is located (as per Annexes 1, 2, 2-bis) and have a validity of 36 months.

Exceptions are made for supplies for SAE (Strutture Abitative di Emergenza - emergency housing) and MAPRE (Moduli Abitativi Provvisori Rurali di Emergenza - temporary rural emergency housing units), for which the concessions are applied from the date of activation, transfer or takeover and until the date of the 17th January 2020 (Article 2.3 of Resolution 252/2017/R/COM).

Furthermore, the Authority has established that the equivalent of a resident domestic tariff will be applied also to the eventual home where the domicile has been transferred, as a consequence of the seismic event (even if the registered residence has not been transferred). In particular:
 

  • for domestic supplies to SAE (Strutture Abitative di Emergenza  - emergency housing), MAPRE (Moduli Abitativi Provvisori Rurali di Emergenza - temporary rural emergency housing units), MAP (Moduli Abitativi Provvisori - temporary modular housing), temporary residential housing (caravans, campers and similar) regardless of the duration of the earthquake concessions;
  • for supplies transferred for domestic use (other than those mentioned above) for the period of the earthquake concessions.  

Resumption of billing

The invoicing for supplies that are entitled to concessions will be resumed according to the terms and criteria established by Resolution ARERA no. 252/2017 et seq.

The resumption of billing will take place between 1st January 2019 and 31st March 2019 with the issuing of a single invoice.

The single invoice will contain the consumption relative to the billing suspension period, along with any amounts not yet invoiced, pertaining to periods preceding the seismic event.  

You may choose to anticipate the resumption of billing by sending a specific written request. The request form is available here and you can submit it:

Or also:

  • by visiting your nearest Spazio Enel;
  • by fax to: 800.046.311 / 800.997.736;
  • by post to: Enel Energia Casella Postale 8080 85100 Potenza / Casella Postale 1000-85100 Potenza.


Furthermore, the Authority has established that the equivalent of a resident domestic tariff will be applied also to the eventual home where the domicile has been transferred, as a consequence of the seismic event (even if the registered residence has not been transferred). In particular:
 

  • for domestic supplies to SAE (Strutture Abitative di Emergenza - emergency housing), MAPRE (Moduli Abitativi Provvisori Rurali di Emergenza - temporary rural emergency housing units), MAP (Moduli Abitativi Provvisori - temporary modular housing), temporary residential housing (caravans, campers and similar) regardless of the duration of the earthquake concessions;
  • for other transferred supplies for domestic use (other than those mentioned above) for the period of the earthquake concessions.

For more information on the payment criteria for combined billing, go to the section «INSTALMENTS».

Instalment criteria for a single invoice  

Upon resumption of billing, one invoice will be issued that will contain the consumption related to the billing suspension period along with any consumption, billed without concessions, relating to periods prior to the seismic event.

If the total of the single invoice is greater than 50 euro, it will be automatically divided into instalments without interest for a maximum period of 36 months (with the minimum payment of 20 euro).

The scheduled instalments will be charged in accordance with your billing frequency.

By way of example: for standard bimonthly billing, there will be 18 instalments to be paid. If, from the resulting calculation, each instalment were to be less than 20 euro, the number of instalments would decrease, as would the instalment period, until reaching the amount of 20 euro.  

As an alternative to the instalments, you may elect to effectuate the payment in a manner without instalments using the CCP form attached to the invoice. If you have set up payment via direct debit, you must send a specific written request. The relative request form is available here and you can submit it:

Or also:

  • by visiting your nearest Spazio Enel
  • by fax to, 800.046.311 / 800.997.736;
  • by post to Enel Energia Casella Postale 8080 – 85100 Potenza / Casella Postale 1000 – 85100 Potenza.