You must carry out an initial activation or connection when a metre must be connected to the network for the first time. This can happen, either because it is completely new and has just been installed, or simply because, even if it was already there, it has never been connected.
We shall guide you step by step during your first activation
Does your home need to be connected to the electricity or gas distribution network, for instance, because it is a newly built home?
If you need to activate an electricity metre, you can easily follow all steps online.
If you need to activate a gas metre, go to the nearest Punto Enel where you will receive all the necessary assistance.
Simplify your home with Enel
You should forward the first activation or connection request well in advance, because this procedure requires more time than a simple take-over and transfer.
Take advantage of the numerous and beneficial contract proposals that Enel has in store for new customers!