The PSV (acronym for Virtual Exchange Point) is an electronic system administered by the Energy Market Manager (GME) and used as a reference hub for the definition of the price of the wholesale gas raw material component. The PSV represents the meeting point between the supply and demand of the gas market on a national basis. The national figure is an average that takes into account the prices formed in the different areas of Italy and at different times of the day. Knowing the value of PSV is easy, you just need to access the site of the Energy Market Manager (GME).

For more information, see the PSV page.

You can join Formidabile Gas Flex if you want to switch to Enel Energia from another power supplier.

If you come from another supplier, the step to join Formidabile Gas Flex is very simple. Just know that:

• there are no costs for activating the offer;
• no interventions on the systems or on the meter are necessary;
• the change will take place no later than the first day of the third month following the one in which the contract is concluded.

To request Formidabile Gas Flex you only need:

• a bill;
• your tax code.

You decide how to receive the bill. You have two options: online or paper bill.

With Bolletta Web you receive bills in digital format directly in your inbox. Make your contribution to the environment by reducing the use of paper.

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill and the related delivery methods, please refer to the art. 9 of the CGF.

You choose how to pay your bill and change the payment method whenever you want.
You can pay via:

Direct Debit
Direct debit is the fastest way to always have your payments under control.
You receive the bill 15 days before the due date to check that the amount is correct and the payment takes place on the due day automatically.
The real advantage is that you don't pay a security deposit. Furthermore, the previous supplier will refund your old security deposit if you had paid it.
You avoid queues at the counters and you don't have to remember deadlines.

PagoPA payment notice (go to the list of payment channels)

• online with the IO app or via the website / app of your bank or other pagoPA-enabled channels;
• over the territory at the physical channels referable to Enel Energia (enabled Spazio Enel);
• on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
  

We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, the your PayPal account.

For more details on how to pay the bill, consult the dedicated section of our site.

The offer includes a price consisting of:

• a price of the gas raw material component, equal to the PSV, excluding VAT and taxes, defined on a monthly basis which is the monthly arithmetic average final value rounded to the third decimal place of the following prices expressed in Euro/MWh relating to PSV ICIS HEREN for each working day of the month: (a) price obtained as the average of the "bid" and "offer" quotations reported in the "PSV Price Assessment Day-Ahead" section of the immediately preceding working day for each day not business (including weekends) of the month; (b) price obtained as the average of the "bid" and "offer" quotations reported in the "PSV Price Assessment Weekend" section of the previous first working day, published in the ICIS Heren Report. Working days and holidays are to be understood with reference to the English calendar in London.
• a contribution to consumption (α), excluding VAT and taxes, blocked for the first 12 months which will be added to the price of the gas raw material component (equal to the PSV) as described above and which is representative of the costs for the cost of raw materials not covered by the PSV. This consumption fee is valid for the first 12 months of supply
• a marketing and sales fee (also called CCV Gas) equal to [qvd_enel] €/PDR/year to be paid on a monthly basis. This fee is fixed for 12 months from the date of activation of the supply (referred to in Article 2 of the General Conditions of Supply, hereinafter CGF).

The price of the gas raw material component (PSV + α), excluding VAT and taxes, represents about 54% of the total expenditure for natural gas (excluding VAT and taxes) of a typical domestic customer with annual consumption of equal to 1100 Smc.

The remaining expenditure components (expenditure for the transport and meter management service and the expenditure for system charges) are applied as defined, published and periodically updated by ARERA. Upon expiry of the validity period of the aforementioned fees, Enel Energia will be able to communicate the new values ​​of the same. This communication will be sent according to the methods and timing established by the art. 7.2. of CGFs.

For more details see the percentages of expense in the bill.

The security deposit, which will be refunded to you in the last balance bill, is calculated based on the number of cubic meters.

If you want more information, consult the PDF on the amounts charged by way of security deposit.

Should you withdraw from the contract, the refund of the deposit is added to the statutory interest rate.

You can terminate your Enel Energia contract at any time for free by registered post or certified e-mail.

You can also cancel your request for activation by the supplier by registered mail, at no cost, within 14 days from the conclusion of the contract.

For more information, read our Current General Terms and Conditions of Supply.

You can exercise the right to reconsider, free of charge, within fourteen days of the conclusion of the Contract. This fourteen-day period is extended to thirty days for contracts concluded in the context of unsolicited visits by the Supplier to the Customer's home or excursions organized by the Supplier with the purpose or effect of promoting or selling products to Customers. The Customer can exercise the right to change his mind using only one of the following contact channels:

• via the enel.it website;
• by email to the email address  allegati.enelenergia@enel.com;
• by post to Enel Energia S.p.A. P.O. Box 8080 - 85100 Potenza
   

In all cases it is possible to use the appropriate form attached to the contract. Finally, exclusively for the supply of power and/or gas, the right to rethink can also be exercised through a simple telephone call registered to the Enel Energia toll-free number 800900860 (in the event of a product change, the Customer can exercise the right to reconsider only in writing).