The PUN (italian acronym for Single National Price) is the reference price of electricity purchased on the Italian Power Exchange market. The PUN represents the average value of the cost of electricity for each hour and for each day on a national basis. The national figure is an average that takes into account the prices formed in the different areas of Italy and at different times of the day. Knowing the value of the PUN is easy, just access the website of the Energy Market Manager (GME) in the section "summary monthly”.

For more information, see the page dedicated to the PUN.

The Enel Flex Impresa offer is reserved for Non-Domestic Final Customers with:

• Electricity supply powered at low voltage (LV)
• Contractual power from 3 to 25 kW with annual consumption of less than 1,000,000 kWh (total consumption of all sites listed in the Multi-site Annex).

You can subscribe to the offer if you want to switch to Enel Energia from another electricity supplier, if you want to perform a transfer with a change of supplier, activate a new meter, or carry out a takeover.

In the event of a transfer with a change of supplier, you can take up the offer, free of charge, by contacting one of our operators via the live chat dedicated to our services.

Activating Enel Flex Impresa is very simple:

• no intervention is foreseen either on the systems or on the meter;
• activation is free.

The following can join Enel Flex Impresa:

• all users with VAT number(professionals, companies, retailers and merchants) who use low voltage (BT) electricity supplies.

To request Enel Flex Impresa just have:

• your VAT number or tax code;
• the POD code of your counter;
• the IBAN code, in case of debit on a current account.

With Bolletta Web you receive your bills in digital format directly in your inbox. Thus, you contribute to the environment by reducing the use of paper.

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill and the related delivery methods, please refer to the art. 9 of the CGF.

You choose how to pay your bill and change the payment method whenever you want.
You can pay via:

Direct Debit
Direct debit is the fastest way to always have your payments under control.
You receive the bill 15 days before the due date to check that the amount is correct and the payment takes place on the due day automatically.
The real advantage is that you don't pay a security deposit. Furthermore, the previous supplier will refund your old security deposit if you had paid it.
You avoid queues at the counters and you don't have to remember deadlines.

PagoPA payment notice (go to the list of payment channels)

• online with the IO app or via the website / app of your bank or other pagoPA-enabled channels;
• over the territory at the physical channels referable to Enel Energia (enabled Spazio Enel);
• on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
  

We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, the your PayPal account.

For more details on how to pay the bill, consult the dedicated section of our site.

The bill arrives about 15 days before the due date so that you can verify it. You can only pay by direct debit from your current account. The debit date is the same as the due date for the bill.

The offer includes a price consisting of:

• a price of the energy component, excluding VAT and taxes, equal to the Single National Price (PUN), differentiated on the hourly bands, indicated below, defined with monthly frequency that corresponds to the monthly arithmetic average final values ​​of the PUN, expressed in Euro / kWh, as determined by the Manager of Energy Markets (GME) and published on GME's website and which will be increased by the grid losses applied as defined, published and updated by ARERA.
  
  F1 peak: 8.00 am - 7.00 pm from Monday to Friday, excluding national holidays
  
  F2 peak: 7.00 am - 8.00 pm and 7.00 pm - 11.00 pm from Monday to Friday, Saturday 7.00 am - 11.00 pm, excluding national holidays
  
  F3 peak: 11.00 pm - 7.00 am from Monday to Saturday, Sunday and national holidays
  
  a) For single-time non-processed withdrawal points, for the purposes of applying the above fees, the determination of the energy supplied for each time slot depends on the method of treatment of the measures for the purposes of dispatching regulations pursuant to Del. 278/07 ARERA, hereinafter "Authority". In particular:
  
  i) in case of hourly treatment of the measurements, the withdrawals per band will be calculated by adding the hourly measurements communicated by the distributor for each band (ARERA);
  
  ii) in case of treatment by measure band, the measures for each Authority Band communicated by the distributor will be used;
  
  b) For single-hourly treated withdrawal points: the price of the energy component will be calculated monthly and corresponds to the monthly arithmetic average final value of the single-hour PUN
  
  
• a consumption contribution (α), excluding VAT and taxes and including grid losses, blocked for the first 12 months which will be added to the price of the energy component (equal to the PUN) as described above and which is representative of the costs for the expenditure of the raw material not covered by the PUN. Grid losses applied as defined, published and updated by ARERA;
• a marketing and sales fee (also called Power CCV) equal to [pcv_enel] €/POD/year, excluding VAT and taxes, to be paid on a monthly basis. This fee is fixed for 12 months from the date of activation of the supply (referred to in Article 2 of the General Conditions of Supply, hereinafter CGF)

The price of the energy component (PUN + α), excluding VAT and taxes, represents approximately 53% of the total expenditure for electricity (excluding VAT and taxes) of a non-domestic customer with annual consumption equal to 10,000 kWh and a committed power equal to 10 kW.

The remaining expense components (dispatching fee, fee to cover the net cost of supplying capacity, an imbalance component equal to 1% of the Single National Price (PUN), costs for the transport and meter management service, costs of system) are applied as defined, published and periodically updated by ARERA and as indicated in the Technical-Economic Conditions of the offer (CTE) and in the General Supply Conditions (CGF). (Upon the expiry of the validity period of the aforementioned fees, Enel Energia will be able to communicate the new values ​​of the same. This communication will be sent according to the methods and timing provided for in art. 3.2. of the CGF).

For more details see the percentages of expense in your bill.

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount of € 5,16/kW will be applied.
Check for more information on the amounts charged as a security deposit.

If you were to withdraw from the contract, the refund of the deposit is added to the statutory interest rate.

You can terminate your Enel Energia contract at any time for free by registered post or certified e-mail.

You can also cancel your request for activation by the supplier by registered mail, at no cost, within 14 days from the conclusion of the contract.

For more information, read our Current General Terms and Conditions of Supply.

You can exercise the right to reconsider, free of charge, within fourteen days of the conclusion of the Contract. This fourteen-day period is extended to thirty days for contracts concluded in the context of unsolicited visits by the Supplier to the Customer's home or excursions organized by the Supplier with the purpose or effect of promoting or selling products to Customers. The Customer can exercise the right to change his mind using only one of the following contact channels:

• via the enel.it website;
• by email to the email address  allegati.enelenergia@enel.com;
• by post to Enel Energia S.p.A. P.O. Box 8080 - 85100 Potenza
   

In all cases it is possible to use the appropriate form attached to the contract. Finally, exclusively for the supply of power and/or gas, the right to rethink can also be exercised through a simple telephone call registered to the Enel Energia toll-free number 800900860 (in the event of a product change, the Customer can exercise the right to reconsider only in writing).