Cookie policy

Detailed information on the use of cookies

This Cookie Policy aims to inform users about the procedures followed for the collection, through cookies and/or other monitoring technologies, of the information provided when visiting the website www.enelx.com (hereinafter the "Site").

The Data Controller of personal data collected through the Site is Enel Energia SpA, with registered office in viale Regina Margherita no. 125, 00198, Rome, VAT number 06655971007 (hereinafter referred to as "Enel Energia"), which will process the data in accordance with the provisions of the applicable legislation on privacy and protection of personal data.

 

Definition of Cookies

Cookies are small text strings that the sites visited by the user send to the device used (for example computers, tablets, smartphones, notebooks, etc.), where they are stored before being re-transmitted to the same sites at the next visit of the same user. Cookies may be subject to prior consent.

Cookies make it possible to identify the device in which the same is stored for its entire period of validity or registration. During visits to the Site, the information relating to the browsing data received from the user's device could be stored in "cookies" installed on the same.

Cookies perform various functions and make it possible to browse the Site efficiently, remembering user's preferences and improving the browsing experience. They can also help personalise the advertisements shown during browsing and the marketing activities directed to the user, ensuring that they are carried out in a manner consistent with his or her interests and preferences.

Cookie settings can be changed at any time. More information about the cookies used by the Site is provided below, as well as how to manage the settings related to them.

 

Types of Cookies used

When connecting to the Site via the browser, cookies may be installed on the user's device in order to recognise the device used, guarantee the use of the Website for the duration of the validity period of the cookies and collect information on access to the Website.

While browsing a Site, users can also receive cookies on their device that are sent from different sites or servers (so called "third parties"), which contain certain elements (such as, for example, images, maps, sounds, specific links to pages on other domains) present on the site the user is visiting. Therefore, in this respect there can be:

First-party cookies, sent directly from Enel Energia to the user's device.

Third-party cookies, coming from a third party but sent on behalf of Enel Energia.

Depending on the cookies' purposes, they can be distinguished as:

Technical Cookies: their use is strictly limited to the transmission of session identification data (random numbers generated by the server), necessary to allow the safe and efficient exploration of the Site; they are not stored permanently on the user's computer and disappear when the browser is closed. The use of these cookies is aimed at the security and improvement of the service offered. In particular, Enel Energia uses the following Technical Cookies:

Cookie Analytics: Enel Energia uses cookie analytics to analyse the number of users and ways the Site is used; this information is collected in aggregate form. In particular, Enel Energia uses the following Cookie Analytics:

Profiling cookies: profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the same in the context of web browsing or to improve the browsing experience. These cookies can only be used for these purposes with the user's consent. In particular Enel Energia also makes use of the Facebook Pixel, a cookie used for the retargeting activity and that allows to display, for example on social networks or when the user performs a search on search engines, advertisements consistent with the pages visited previously and browsing the site. This technology allows Enel Energia to send the user only advertisements based on their tastes rather than standard advertising.

Below is a description of the first and third-party profiling cookies used on the Site:

Social Plugin: the Site contains social network plug-ins (e.g. Facebook, Twitter, Google+, Pinterest, etc.). By accessing a page of the Site containing a similar plug-in, the internet browser connects directly to the social network servers and the plug-in is displayed on the screen thanks to the connection with the browser.

Even if the user is not registered with social networks, the sites with active social plug-ins can send data to the networks. Each access to the Site will set a cookie with a code through an active plug-in. Considering that the user's browser, upon each connection with a network server, sends this cookie without a request, the network could create a profile that recalls websites the user has visited. In this case, it is possible to link the encoding to a person, for example when the user connects to the social network.

 

Management of cookies via browser settings

Almost all internet browsers let you check which cookies are present on your hard drive, block all cookies or receive a warning every time a cookie is installed. In some cases, however, failure to install a cookie may make it impossible to use certain parts of the Site.

The following are the methods offered by the main browsers to allow users to express their options regarding the use of cookies:

Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Opera: http://help.opera.com/Windows/10.00/it/cookies.html

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

Android: http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

If you use a mobile device, refer to its instruction manual to find out how to manage cookies.

For more information on cookies, including how to view those that have been set on the device, as well as how to manage and delete them, visit www.allaboutcookies.org.

Cookies Facebook and Adobe Marketing Cloud can be rejected according to the procedure indicated by the two suppliers. Therefore, using the Website without rejecting these cookies implies consent of the user to the processing of his data by Facebook and Adobe Marketing Cloud, limited to the modalities and purposes indicated above.

To consult the privacy policy of the company Facebook, the user is requested to visit the website https://www.facebook.com/policies/cookies/.  To consult the privacy policy of Adobe Marketing Cloud, users should visit the site https://www.adobe.com/it/privacy.html.

Google Analytics cookies can be rejected according to the procedure indicated by Google (see https://tools.google.com/dlpage/gaoptout?hl=it). Therefore, using the Site without refusing Google cookies implies the user's consent to the processing of his or her personal data by Google, in the manner and for the purposes set out above. To consult Google's privacy policy regarding Google Analytics services, users should visit http://www.google.com/analytics/learn/privacy.html. To learn about Google's privacy policies, users should visit the site http://www.google.com/intl/it/privacy/privacy-policy.html.

If the user does not wish to associate a visit to the website with their social network account, they must log out of the social network. The following are the methods offered by the main social networks to allow the user to disable social plugins:

  • Facebook: access your account, privacy section.
  • Twitter: https://twitter.com/settings/security
  • LinkedIn: https://www.linkedin.com/settings/
  • Google+: http://www.google.it/intl/it/policies/technologies/managing/

For more information on processing and using data through social networks, as well as the settings for the protection of privacy, we recommend you check the privacy policy of the respective social networks or websites. The links in question can be found below:

  • Facebook: https://www.facebook.com/help/cookies/
  • Twitter: https://support.twitter.com/articles/20170514
  • LinkedIn: https://www.linkedin.com/legal/cookie-policy
  • Google+: http://www.google.it/intl/it/policies/technologies/cookies/

 

For more information on the processing of personal data of the user, please consult the Privacy Policy

Information updated in May 2018

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