Privacy policy: details on telecommunication channels

Information pursuant to Article 13 of EU Regulation 679/2016 (“GDPR” - General Data Protection Regulation) on the processing of personal data carried out as part of customer care services.

Details on telecommunication channels

Enel Energia SpA (hereinafter also "EE"), with registered office in Viale Regina Margherita no. 125 - 00198 Rome, controller of the data acquired by its Customer Service, informs you that your data will be processed in compliance with to Article 13 of EU Regulation 679/2016 (“GDPR” - General Data Protection Regulation) for the purpose of offering you commercial and technical assistance and, more generally, customer care services.

Enel Energia processes all the personal data of Customers collected as part of its commercial and technical assistance and customer care services primarily with the use of computerised means and in full compliance with the provisions of the Privacy Code and community legislation.