Services

Enel Tutto ok caldaia

Qualified support for the maintenance of the boiler or gas boiler

Routine maintenance of the boiler/gas boiler

Once during the 24 month period, you can request the intervention of a qualified professional who will be responsible for:
  • Checking the fumes and issue the new single booklet including the regional tax payment (blue sticker);
  • Checking the seals of the parts supplying water and gas;
  • Checking the draft in the chimney or the wall-mounted outlet;
  • Cleaning burner, testing the efficiency of the boiler, checking the safety devices;
  • Checking the condensate drain operation, if any;
  • Cleaning the filters and replenishing the additives.

Enel Tutto OK Caldaia

From today, Enel will take care of your boiler! With Enel Tutto OK Caldaia, you receive complete assistance, blue sticker included!
More details

Duration and method of payment

The service lasts for 24 months from the date of activation and is valid throughout the national territory.
The payment for the service will be through prorated monthly invoices of electricity or gas supply.

30% discount on assistance services for home

For the duration of the contract and for an unlimited number of times, you will benefit from a discount of 30% on the price list of our partner Europ Assistance Service for the output and the first hour of skilled workers labour: for you, € 55 instead of € 79!
  • Plumber
Discover the actions that you can ask for
 
Assistance on:
  • Leakage or rupture of taps
  • Unblocking of drains
  • Ordinary operations for small and large renovations
 
The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.
  • Blacksmith
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Assistance on:
  • Opening doors and replacement of locks
  • Replacement or repair of ports
  • Ordinary operations for small and large renovations
 
The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.
  • Blinds/Shutters
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Assistance on:
  • Replacement or repair of blinds or shutters, also electric
  • Opening or forcing of shutters
  • Ordinary operations for small and large renovations
 
The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.
  • Carpentry
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Assistance on:
  • Repair of wooden doors
  • Repair of wooden window frames
 
The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.
  • Electrician
Discover the actions that you can ask for
 
Assistance on:
  • Replacement of switches or power outlets
  • Short circuits or ground faults
  • Ordinary operations for small and large renovations
 
The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.
  • Glass works
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Assistance on:
  • Replacement of glass for windows and patio doors
  • Replacement of glass for interior doors
  • Replacement of glass partition walls
  • Replacement of shop displays

The payment must be made in advance by credit card, check or postal order.

The service is available Monday to Friday from 9:00 a.m. to 6:00 p.m. with dispatch within 72 hours of request.

Policy

With Enel Tutto OK Caldaia, you are assured a failure free policy that covers the intervention of a technician within 3 hours of call in case of failure of gas, boiler or gas boiler. The technician will restore the correct functionality of the system by repairing or replacing damaged parts.
 

How to claim the interventions planned by Enel Tutto OK Caldaia

Contact the dedicated hotline 800.085.836
A home where everything is always OK

Enel Energia gives you a world with no worries

FREQUENTLY ASKED QUESTIONS

A home where everything is always OK

Enel Energia gives you a world with no worries

ALL DOCUMENTS IN THIS SECTION ARE AVAILABLE IN ITALIAN

GENERAL TERMS AND CONDITIONS OF INSURANCE

The general conditions of insurance

Loyalty program

The loyalty program

GENERAL CONDITIONS OF CONTRACT

The general conditions of contract

A home where everything is always OK

Enel Energia gives you a world with no worries