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ENEL ENERGIA S.P.A. STATEMENT ON PRIVACY

ENEL ENERGIA STATEMENT ON PRIVACY
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ENEL ENERGIA S.P.A. STATEMENT ON PRIVACY

The "Enel Privacy Code" is finally available. This is the first manual prepared by an Italian company to guarantee and promote the proper acquisition, management and storage of its customers' personal data. The volume, published by the legal department of the group's Sales Italy division, presents a complicated and constantly evolving subject matter in a clear and simple way.

Through illustrations, stories from the everyday life of those who work in contact with customers, and answers to frequently asked questions, the Code is aimed at providing the company's staff and partners with a handbook for navigating the world of privacy protection.

The topic of the confidentiality of personal data entered Italian law in 1996, with the implementation of European Directive 95/46/EC; we have passed rapidly from a legislative vacuum to an advanced protective framework, which was initially purely formal and bureaucratic in nature. Over the years, particularly with the development of technology and the growth of new means of information and communication, such as computers, tablets and smartphones, awareness of the importance of the protection of each individual's personal data has grown.

The Enel Privacy Code reflects this awareness and shows the attention that the company gives to the proper processing of information provided by its customers. Privacy is no longer understood merely as a requirement but also as a way to create value, both inside and outside the company.

"As Enel, we are firmly convinced that privacy is not only a fundamental right of every individual, but also an opportunity that can and should become a distinctive element in the market in which we operate," says Nicholas Lanzetta, Head of Enel's Sales Italy. Personal data is a valuable asset for our business, together with our commercial network extended all over the country and the energy that we bring to homes and businesses throughout Italy. For this reason we have to ensure its proper acquisition and use."

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ENEL ENERGIA STATEMENT ON PRIVACY
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PRINCIPLES, RULES AND SOLUTIONS FOR THE PROPER PROCESSING OF PERSONAL DATA.

ENEL ENERGIA STATEMENT ON PRIVACY
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