Recover username

Enter your tax code to recover your username.

Tax Code

There was a problem validating the captcha. Please try again.

Select the username to be modified.

To access the digital services of the Customer Area and the Enel Energia App, you can use either the email address or the mobile number you provided during registration as your username.

If you no longer have access to your email or mobile number, you can change your username in just a few steps.

Mobile Phone

Modify Phone

your phone number: %prevphonenumber%.

Enter the OTP code you received at your email address %prevemail%.

Don’t get it wrong! You have 5 attempts, after which you’ll need to request a new code.

It may take a minute to receive the code.

Request a new code in

Modify Phone

Enter a new mobile number that you will use to access your Customer Area and Enel Energia App*.

*At the moment, the Enel Energia App is only available for customers with a home offer.

Modify Phone

Your new phone number: %newprefix%%newphonenumber%

Enter the SMS PIN code you received on your new mobile number.

Don’t get it wrong! You have 5 attempts, after which you’ll need to request a new code.

It may take a minute to receive the code.

Request a new code in

Modify e-mail

your email address is %prevemail%:

Enter the SMS OTP code you received on your mobile phone %prevphonenumber%.

Don’t get it wrong! You have 5 attempts, after which you’ll need to request a new code.

It may take a minute to receive the code.

Request a new code in

Modify e-mail

Enter a new email address that you will use to access your Customer Area and Enel Energia App*.

New e-mail address

Confirm e-mail address

**At the moment, the Enel Energia App is only available for customers with a home offer.

Modify e-mail

Your new email address is: %newemail%

Enter the PIN code you received at your new email address.

Don’t get it wrong! You have 5 attempts, after which you’ll need to request a new code.

It may take a minute to receive the code.

Request a new code in

Access the Customer Area

Recover username

Select a username to modify.

To access the digital services of the Customer Area and the Enel Energia App, you can use either the email address or the mobile number you provided during registration as your username.

If you no longer have access to your email or mobile number, you can change your username in just a few steps.

Here are your details:

E-mail:

Phone number:

To change your username, go to the "Registration Data" section within your Customer Area.

Access the Customer Area

Thank you, your new username is now active!

Continue browsing in the Customer Area or log in to the Enel Energia App*

using the mobile number or email address you just entered.

Oops! There was a problem.

We’re sorry, but we’re currently unable to process your request.

For assistance, please contact our support channels.

We apologize for the inconvenience.

We’re sorry, but we’re currently unable to process your request.

For assistance, please contact our support channels.

We apologize for the inconvenience.

We’re sorry, but we’re currently unable to process your request due to a temporary service disruption.
Please try again later.

We apologize for the inconvenience.

We’re sorry, but we’re currently unable to process your request.

Please choose a new email address, as the one you entered is not valid.

We’re sorry, but the username is already associated with another registration.

To request a change, please choose a new one.

We’re sorry, but we’re currently unable to process your request due to a temporary service disruption.

Please try again later. We apologize for the inconvenience.

Back to the homepage

Verify ZIP Code

Enter the ZIP code of the residence for which you want to activate the offer and check if you're eligible. If the result is positive, you can proceed with the subscription.

Enter a valid ZIP Code

Ci dispiace! Sembra che il tuo CAP non rientri tra quelli in cui è possibile sottoscrivere l’offerta

Back

Verify Discover all the offers for you

Lorem Ipsum

Lorem ipsum dolor sit amet consectetur. Praesent ac arcu proin convallis posuere molestie. Purus tristique massa pharetra nunc magna est pulvinar. Purus posuere iaculis magna nibh eget euismod. Mattis elementum praesent congue dolor semper turpis.

Inserisci un PDR corretto

Ci dispiace! Sembra che il tuo PDR non rientri tra quelli in cui è possibile sottoscrivere l’offerta

Lorem ipsum dolor sit amet consectetur. Pretium pellentesque senectus sagittis risus donec. Pellentesque amet nullam ridiculus nam ac at faucibus felis massa.

Indietro

Verifica

Verify and Subscribe

Enter your POD code to check if your energy supply meets the necessary requirements to proceed with the subscription. The POD Code is an alphanumeric code consisting of 14 or 15 characters, always starting with “IT.” You can find it on the first page of your electricity bill or directly on your meter by pressing the dedicated button.

Invalid format

Ci dispiace! Sembra che il tuo POD non rientri tra quelli in cui è possibile sottoscrivere l’offerta

Lorem ipsum dolor sit amet consectetur. Pretium pellentesque senectus sagittis risus donec. Pellentesque amet nullam ridiculus nam ac at faucibus felis massa.

Back

Verify

Find out what type of Fiber is available at your address

With Enel Energia Fiber, you always surf at the highest speed available. Enter your address and discover the details of your new connection.

Enter a valid city

Not reached

Enter a valid address

Not reached

Enter a valid street number

Not reached

Ci dispiace! L’indirizzo che hai inserito non è ancora raggiunto dalla fibra di Enel Energia

In questo momento non è possibile attivare l’offerta sull’indirizzo indicato perché non è raggiunto dalla fibra di Enel Energia. Puoi sempre verificare un altro indirizzo.

Qualcosa è andato storto

Riprova più tardi

Back

Verify Address

Discounted offer

By purchasing the air conditioner, you’ve unlocked an exclusive discount code and are entitled to a reward. Enter the code to receive a €360 bill bonus with the Formidabile Luce offer tailored for you.

Back

Confirm

Have you already purchased an air conditioner?

Enter the discount code you received to get a €360 bonus on your electricity bill with the Formidabile Luce offer designed for you.

Please enter a valid discount code

Ci dispiace! Sembra che il tuo codice sconto non sia valido

Torna alla homepage

Back

Apply

Call us for free

Speak with a consultant

333 333333

Monday to Sunday

9 a.m. - 10 p.m. excluding public holidays

Or call the toll-free number 800900860 from Italy or +39 0664500000 from abroad, from 9:00 AM to 10:00 PM every day, excluding national holidays. Deaf individuals can use the Pedius app, which employs speech recognition and synthesis technologies.

Call us for free

Speak with a consultant

800 069 419

Monday to Sunday

9 a.m. - 10 p.m. excluding public holidays

Or call the toll-free number 800900860 from Italy or the number 0664500000 from abroad, from 7 a.m. to 10 p.m. daily excluding national holidays. Deaf people can instead use the Pedius app, which uses speech recognition technology

We'll call you back for free

Please enter your telephone number to be contacted as soon as possible

phone

Numero non corretto

Send request

* Required field

Recontact authorisation

Pursuant to Art. 13 GDPR I authorise Enel Energia, the data controller, to contact me within 2 working days for information on commercial offers. For the processing of my personal data I have read the Privacy Policy, available here.

Send request

Before proceeding, it is necessary to authorise Enel Energia to re-contact

Thank you for contacting us

We'll call you back for free

Please enter your telephone number to be contacted as soon as possible

phone

Numero non corretto o assente

Send request

* Required field

Recontact authorization

Pursuant to Article 13 of the GDPR, I authorize Enel Energia, the Data Controller, to contact me within 3 working days for information about commercial offers. I have read the Privacy Policy regarding the processing of my personal data, available here.

Send request

Please review and accept the Privacy Policy before proceeding.

Thank you for contacting us.

We'll call you back

Errore

Buy them together

The offer includes a Power contract with a €10 monthly bill bonus for 36 months and an air conditioner starting from €19.90 per month. APR 7.48% and Annual Percentage Rate of Charge 7.74%.

Discover the combined offer

Suggested by Enel

Power

Formidabile Luce for you

The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.

Locked for the first 12 months

Commercialization and Sales Fee

12 €/kWh

Air Conditioner at a Formidable Price

Purchase an Enel X air conditioning system with delivery, standard installation, and ENEA paperwork support included.*

Price air conditioner

^, month

Standard installation included

ENEA paperwork support included*

Back

Buy them together No, thanks

Buy them together

The offer includes a Power contract with a €10 monthly bill bonus for 36 months and an air conditioner starting from €19.90 per month. APR 7.48% and Annual Percentage Rate of Charge 7.74%.

Discover the combined offer

Suggested by Enel

Power

Formidabile Luce for you

The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.

Locked for the first 12 months

Commercialization and Sales Fee

12 €/kWh

*The price refers to the energy component only (VAT and taxes excluded) and is locked...

Buy them together No, thanks

What's an Enel account?

Thanks to account creation, Enel has introduced a new way to access the digital services available on the Enel Energia website, the Enel Energia App, and those of other companies within the Enel Group. With just one set of credentials (email username or mobile number and password), you can access all the services Enel offers you without the need to register again.

Please note that the Enel account is linked to a single tax code. It is therefore not currently possible to manage Enel Energia supplies or products registered under different tax codes using the same account.

Understood

VAT Number or Tax Code?

Enter the tax code of the supply contract holder, which you can find in the paper/digital version of the contract or on the bill. Remember that if you are the owner of a sole proprietorship, you must enter the alphanumeric tax code in this field, whereas if you are the owner or manager of a company considered a legal entity, you must enter the numeric tax code.

Ok, I understand

Codice promozionale non valido

Ops, qualcosa è andato storto

Siamo spiacenti, ma per questa offerta il codice promozionale non risulta più valido. Consulta tutte le promozioni e approffitta delle offerte!

Siamo spiacenti, ma per questa offerta il codice promozionale non risulta più valido. Puoi comunque procedere alla sottoscrizione dell'offerta, senza beneficiare del codice.

Siamo spiacenti, ma non è stato possibile verificare la validità del codice promozionale. Se desideri usufruire della promozione ti invitiamo a riprovare più tardi.

Siamo spiacenti, ma non è stato possibile verificare la validità del codice promozionale. Se desideri usufruire della promozione ti invitiamo a riprovare più tardi. In alternatiiva puoi sottoscrivere l'offerta senza però beneficiare della promozione

Vai alle nostre promozioni Continua con l'attivazione Continua con l'attivazione