E-light Gas

To request E-Light Gas you will need:

• a utility bill;
• your tax ID number; 
• your IBAN code. 
   

If you are switching from another supplier you can apply for E-Light Gas:
 

• there is no need for any work on the system or the meter;
• the transfer will be effective in about 2-3 months, the time necessary for the checks required by current legislation;
  
• activation is free.

The bill arrives online every two months and can only be paid by direct debit.

The bill arrives about 15 days before the due date so that you can verify it. You can only pay by direct debit from your current account. The debit date is the same as the due date for the bill.

You can terminate your Enel Energia contract at any time for free by registered post or certified e-mail.
You can also cancel your request for activation by the supplier by registered mail, at no cost, within 14 days from the conclusion of the contract.
For more information, read our Current General Terms and Conditions of Supply.

The fixed price refers to the gas raw material and accounts for about 46% of the overall cost of the gas (excluding VAT and taxes) for a family that consumes 1,400 Sm3 a year.
This price does not include the other tariff components, which are defined by the Authority for Electricity, Gas and the Water System.

The component to remunerate retail business activities is fixed: it is currently €4.5 per month, both for natural gas supplies that include the use of heating, and for those that do not.

Various services are available for receiving and sending SMS messages, through which we will inform you:   

• when your bill is issued;
• when the due date is near;
• if your last bill has been successfully paid;
• when to send us your meter reading.

The SMS messages you receive are free

You can also submit your meter reading and request:  

• updates on the processing of your contract;
• for your bills to be sent via email, changes to your personal data (email address, phone number, address);
• information on your nearest Enel store.
  

The cost of the SMS messages sent varies according to your tariff plan.