Close to your business with Open Energy

Enel Energia is always with you, whether you are already a customer or want to become one

Enel supports the business world through a network of channels serving the needs of its customers:

• A new dedicated customer service, with specialised consultants at your disposal. To get the advice you need, call the toll-free number 800900860 (press 3) from Italy or +39 0664511012 from abroad, for a fee at the cost applied by your telephone operator;
  Click here to discover the new dedicated customer service;
• a chat with specialised consultants available within the Business customer area.
  Click here to discover the dedicated services in the business customer area;
• 900 physical locations across Italy.
  Click here to discover our Spazio Enel;
• a network of expert consultants directly available to your company, to help you identify the offer that best suits your needs.
  Click here to request a visit from a consultant.

Single-rate or dual-rate? You choose the most advantageous rate for your company

Do you have a night club that uses electricity at night and at weekends? A dual-rate could make more sense.
Do you have a business with constant consumption during the daytime? A single-rate would make more sense.

To offer the solution that best fits your company's needs, Enel has designed a wide range of offers which include both single-rate and dual-rate prices.

With single-rate, there is one single price for the entire day: ideal for continuous business.
The dual-rate price instead allows you to pay energy prices which are differentiated by time slots, thereby adapting to activities that take place at particular times of the day.

To find out more, book an appointment for one of our consultants to come to your premises. Our expertise at your service!

Fixed or variable price: the advantage is modulated according to your needs

The fixed price is not affected by changes in the market. It remains confirmed for the period of time communicated by Enel before choosing the contract (usually 12 months). In this way, you are sure of the energy price, which will not be affected by unwanted changes. When the contract's renewal approaches, Enel will update it based on market conditions and inform you of the new price before the expiry.
You have 30 days from receiving the communication to decide whether to accept it

The variable price, on the other hand, is a flexible price that changes according to market trends. It is the perfect choice for those looking for a convenient, highly flexible solution.
In this case, in fact, the price of electricity and gas remains linked to market prices, allowing for the possibility to take advantage of and benefit from any reduction in market indicators.

The components of the energy price

For electricity, the price refers only to the energy component. Including network losses, this price represents around 30% of total electricity expenditure, excluding VAT and taxes for a typical customer with 10 kW of committed power and 10,000 kWh of annual consumption.
This price does not include charges for dispatching, transporting and marketing - including the A3 component covering the costs for promoting the generation of electricity from renewable and assimilated sources - which Enel Energia applies in the measure established by the Authority for Electricity, Gas and the Water System.

For gas, the price components of the gas protection service are applied in the measure defined by the Authority for Electricity, Gas and the Water System, excluding the block of the price offered, which refers to Gas Raw Materials. Using a typical customer (15,000 Smc of annual consumption) as an example, this value represents about 59% of the total expenditure for gas.
This price does not include the other rate components, which are variable and which the company applies in the measure defined by the Authority.

Green Package

Companies perceive environmental sustainability as a strategic factor. Enel makes it possible for you to purchase all your electricity with a Green Package.
In doing so you can increase the "green practices" of your company by using electricity certified as coming from renewable sources such as water, sun, wind and geothermal resources. 
It is all backed by our new Guarantees of Origin certification system managed by the Energy Services Manager according to EC Directive 2009/28/EC.

Enter the world of Enel

Becoming an Enel customer is simple and free.

All you have to do is sign up for your new supply contract, then we'll take care of informing your previous supplier. Neither the meter nor the electrical systems require interventions, and the continuity and safety of service are insured.

You can use one of our contact channels listed in the contact us section above.

What are you waiting for? Your business needs new energy!

The easiest way to manage your bill

How often do I receive my bill?
Electricity: the bills are issued bi-monthly, with the exception of the first one, which is sent one month after activation. Bills for power used above 15kW are issued on a monthly basis.
Gas: instead for Gas offers, bills are in reference to monthly consumption.

Can I choose between a paper bill and an online bill?
Yes, you decide how to receive it. With the Bolletta Web service which makes it possible for you to receive bills on their issue date without delay, or in paper mode via ordinary mail.

How can I pay the bill?
Postal giro, credit card, direct debit or PayPal.
Choose how to pay and change the payment method whenever you like.