Privacy

The companies Enel Energia S.p.A. and Enel Italia S.r.l. (hereinafter, generally, the "Companies"), as independent data controllers, provide notice that the personal data of the data subjects will be processed in compliance with the provisions of the Code on the protection of personal data (Legislative Decree No. 196/2003) for the purposes and with the methods indicated in the respective privacy policies.

Enel Energia Privacy Code

The "Enel Privacy Code" is finally available. This is the first manual prepared by an Italian company to guarantee and promote the proper acquisition, management and storage of its customers' personal data. The volume, published by the legal department of the group's Sales Italy division, presents a complicated and constantly evolving subject matter in a clear and simple way.

Through illustrations, stories from the everyday life of those who work in contact with customers, and answers to frequently asked questions, the Code is aimed at providing the company's staff and partners with a handbook for navigating the world of privacy protection.

The topic of the confidentiality of personal data entered Italian law in 1996, with the implementation of European Directive 95/46/EC; we have passed rapidly from a legislative vacuum to an advanced protective framework, which was initially purely formal and bureaucratic in nature. Over the years, particularly with the development of technology and the growth of new means of information and communication, such as computers, tablets and smartphones, awareness of the importance of the protection of each individual's personal data has grown.

The Enel Privacy Code reflects this awareness and shows the attention that the company gives to the proper processing of information provided by its customers. Privacy is no longer understood merely as a requirement but also as a way to create value, both inside and outside the company.

"As Enel, we are firmly convinced that privacy is not only a fundamental right of every individual, but also an opportunity that can and should become a distinctive element in the market in which we operate," says Nicholas Lanzetta, Head of Enel's Sales Italy. Personal data is a valuable asset for our business, together with our commercial network extended all over the country and the energy that we bring to homes and businesses throughout Italy. For this reason we have to ensure its proper acquisition and use."

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Enel Italia Privacy Policy


This Privacy Policy is intended to describe the procedures for management of this site, concerning the processing of personal data of users/visitors who consult it.

This notice is provided pursuant to Article 13 of Legislative Decree no. 196/2003 "Code regarding the protection of personal data" for those who interact with the corporate website of the Company Enel Italia S.r.l., www.enel.it.
The navigation and use of the www.enel.it website entail the acknowledgment and acceptance of the Legal Notes and of this Privacy Policy. Users/visitors are required to read this Privacy Policy carefully before sending any personal information and/or filling in any electronic form posted on this website. Enel Italia S.r.l. reserves the right to modify these terms at any time, during updates to the site, and any such changes shall come into effect on the day of the update.

Pursuant to the aforementioned Article 13 of Legislative Decree no. 196/2003, it is hereby declared that Enel Italia S.r.l., with registered office in Viale Regina Margherita 125 - 00198 Rome is the Data Controller of the data supplied by those who access the Company's website, www.enel.it. Within the Company itself, the personal data collected is processed by employees who act as "Appointees", following the specific instructions and directions given to them.

Furthermore, Enel Italia S.r.l. declares that, whilst browsing the www.enel.it website, the IT systems and software procedures used to operate the site during normal operation acquire certain personal data. By its very nature, this information could identify users/visitors (such as via the IP address, domain names of computers used by users/visitors connecting to the site, etc.) throughout the processing and association with data held by third parties. Such data, in an absolutely anonymous form, can only be used for statistical surveys and to check the correct functioning of the site and are deleted immediately after processing.

Enel Italia S.r.l. declares that the aforementioned data will be processed, even with automated tools, in compliance with the guarantees of confidentiality and security measures required by current legislation, with a logic strictly related to the purposes of the processing. The aforementioned data will be kept for the time strictly necessary to fulfil the purposes for which the data was collected and, in any case, in compliance with the current regulations in force. Specific security measures have been implemented in order to prevent data loss, illicit or incorrect use of data, and unauthorised access.

Pursuant to Article 7 of Legislative Decree no. 196/2003, site users/visitors have the right to obtain confirmation at any time of the existence of the data and how it is used, to find out about the content and origin, verify its accuracy or request integration, updating or correction (Article 7 of Legislative Decree no. 196/2003), as well as updating, integrating, correcting or requesting its cancellation, and blocking and opposing its processing, if carried out in violation of the law.
Requests should be addressed to Enel Italia S.r.l. - Viale Regina Margherita 125 - 00198 Rome

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