Cookie policy

Detailed information on the use of cookies

Website cookie policy

In accordance with Article 13 of Legislative Decree no. 196/2003 (the law regulating the protection of personal data) Enel Energia provides you with the following information relating to cookies installed on the domain.

Information about cookies

Cookies are small texts (usually made up of letters and numbers) that allow a website to recognise a particular device or browser; these text files are sent from a website to the user's browser, and subsequently stored on the device (e.g. computer, tablet, smartphone, etc.) and re-transmitted to the same website during the user's next visit.

Enel Energia informs users of the website that we only use technical cookies or similar, which do not require prior consent; these cookies are necessary and essential for the correct functioning of the website, and are used to enable navigation or to provide the service requested by the user; in particular, they are divided into:

  • navigation or session cookies, which guarantee normal navigation and use of the website;
  • analytics cookies used directly by the website operator to collect information, in aggregate form, on the number of users who visit the website;  no information on the user's identity, or any personal data are collected with these cookies;
  • functional cookies that allow the user to browse in accordance with a set of selected criteria (for example, the language, the products selected for purchase) in order to improve service to the user.

How to manage cookies on your PC
The user can block or delete (in whole or in part) cookies through the specific browser's settings: however, if all or some of the aforementioned technical cookies are disabled, the site may become unavailable, or some services or certain functions of the website cannot be used or will not work properly and/or users may need to change or manually enter some information or preferences each time they visit the site.
For more information on how to set cookie preferences in your browser, please consult the instructions:

In accordance with Legislative Decree no. 196/2003, Enel Energia advises users of the website of the following cookies used:     

Scope Type
adobe Web analytics tool used for all the "Enel" world websites. Only the "web analytics" component is used in the Adobe suite Technical cookie
IangRedirect Cookie that allows the website to remember the last language selected for browsing Technical cookie
cookiecontent_enelcom Cookie that allows the website to memorise the successful acquisition of consent on the use of cookies. Technical cookie
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