E-Light

To apply for E-Light you will need:

• a utility bill;
• your IBAN code, if you want to pay your bill by direct debit;
• your tax ID number.

If you are switching from another supplier:

• activation is free;
• there is no need for any work on the system or the meter;
• the transfer will be effective in about 2-3 months, the time necessary for the checks required by current legislation.

The bill arrives online every two months and can only be paid by direct debit.

The fixed price is for the energy component and accounts for about 31% of the overall cost of the electricity (excluding VAT and taxes) for a family with:

• 3 kW power capacity;
• 2700 kWh annual consumption.

This price does not include charges for dispatching, transportation and marketing (including the A3 component covering the costs for promoting the generation of electricity from renewable and assimilated sources). The dispatching and transport costs are applied by the company in the measure defined by the Authority for Electricity, Gas and the Water System.

The price related to marketing, however, is fixed and is currently €2.50 per month.

Various services are available for receiving and sending SMS messages, through which we will inform you:

• when your bill is issued;
• when the due date is near;
• if your last bill has been successfully paid;
• when to send us your meter reading.

The SMS messages you receive are free.

You can also submit your meter reading and request:

• updates on the processing of your contract;
• information on your nearest Enel store;
• for your bills to be sent via email;
• changes to your personal data (email address, phone number, address).

The cost of the SMS messages sent varies according to your tariff plan.

You can terminate your Enel Energia contract at any time for free by registered post or certified e-mail.

You can also cancel your request for activation by the supplier by registered mail, at no cost, within 14 days from the conclusion of the contract.

For more information, read our Current General Terms and Conditions of Supply.

The bill arrives about 15 days before the due date so that you can verify it. You can only pay by direct debit from your current account. The debit date is the same as the due date for the bill.