The activation of Scegli Tu offer is reserved for those who want to register in their own name the supply of another person (transfer), for those who want to activate a deactivated meter (take-over) and for those who want to activate a new meter (first activation).

The change of the tariff plan of the offer Scegli Tu can be requested either from your control panel in the personal area, by calling the toll-free number 800900860 from Italy or +39 0664511012 from abroad, for a fee at the cost applied by your telephone operator, or by going directly to one of the Spazio Enel.

From the date of activation of the supply and over the next 10 months of each contractual year, it will be possible to request a free variation of the chosen plan by opting for one of the other plans of the offer. The economic conditions of the offer will not undergo changes and will remain fixed for 24 months from the date of activation of the supply, regardless of the date of request for a change of plan.

With Scegli Tu you can help us protect nature by activating the service "Web Bill” and deciding, therefore, to receive the invoice in digital format directly in your email box. And if you activate the debit on your bank account, you also avoid queuing at the Post Office.

Your bill comes online every two months and you can pay it by direct debit or payment notice.

You choose how to pay your bill and change the payment method whenever you want.
You can pay via:

Direct Debit
A quick way to keep your payments under control is direct debit. The debit date corresponds to the day on which the bill expires. Your bill arrives about 15 days before the due date, so you have plenty of time to check it.

PagoPA payment notice (for the list of payment channels click here)

• without online commissions on pay.enelx.com and from the Enel X Pay App or locally with a commission of € 1.30 at the physical channels referable to Enel Energia (enabled Spazio Enel) and at the physical points of the Enel X Pay network
• online with the IO app or via the website / app of your bank or other pagoPA-enabled channels
  
• on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
  

We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using your credit card or your Enel X Pay account, BancomatPay, PayPal, MyBank, pagoPA or from the Enel Energia APP using your credit card, the your PayPal account, pagoPA.

For more details on how to pay the bill, consult the dedicated section of our site.

The price indicated refers to the energy component and represents approximately 76% (average of the individual plans of the Scegli Tu offer) of the total expenditure for power (excluding VAT and taxes) of a typical residential customer with:

• 3 kW of committed power
  
• annual consumption equal to 2700 kWh
  

For more details on billing percentages click here.

The customer is required to pay the marketing and sales fee (CCV Power) equal to [pcv_enel] €/POD/year, excluding VAT and taxes, to be paid on a monthly basis. The remaining expense components (dispatching price (including imbalance, capacity market price and network losses), dispatching component (DISP BT), costs for the transport service and management of the meter, system charges) are applied according to what is defined, published and periodically updated by ARERA and as indicated in the Technical Economic Conditions of the offer (CTE) and in the General Supply Conditions (CGF).

The offer Scegli Tu uses only electricity certified as coming from 100% renewable sources such as sun, water, wind and heat from the earth. Green energy is certified by the Power Service Board's new "Guarantees of Origin" system, according to the EC Directive 2009/28/EC.

If you become Enel Energia a customer you can join ENELPREMIA WOW!, the new loyalty programme that surprises you every week with a gift and that allows you to participate in special initiatives to win fantastic prizes and receive power and/or gas bonus in the bill. Moreover, by participating in special initiatives, if you have more than one supply contract you can obtain a number of discounts based on the number of contracts you have signed with Enel Energia! 

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount of € 5,16/kW will be applied.
If you want more information on the amounts charged as a security deposit, click here.

If you were to withdraw from the contract, the refund of the deposit is added to the statutory interest rate.

You can withdraw from the contract with Enel Energia at any time and without any charge by choosing a new Supplier who will exercise the withdrawal on your behalf and in your name, according to the procedures established by current legislation.

For more information read the "General Supply Conditions".

You can exercise the right of second thought, provided for by the law, without additional charges, within 14 days from the conclusion of the contract, during which the practice of activation of the offer; however, if you wish, you can request early execution of the supply.
To send the communication to Enel Energia, you can use one of the channels provided:
 

• by e-mail at: allegati.enelenergia@enel.com;
• by calling the toll-free number 800900860;
• by uploading your documents through the online form;
• by mail (simple or registered) to Enel Energia S.p.A.  C.P. 8080 - 85100 Potenza
   

By choosing the "Request for early execution of the contract", you expressly request that the procedures to initiate the activation are started immediately, that is, before the deadline for reconsidering has elapsed. Even in the case of "Request for early execution of the contract", it is always possible to exercise the right of seconf thought. If it is possible to cancel the activation request, you will continue to be provided by the previous Supplier or the Gas Last Resort Services or the Higher Protection Service for the power sector will be activated. If, on the other hand, it is not possible to interrupt the activation request to the distributor, you will be provided by Enel Energia and you will be able to subsequently identify another Supplier or proceed with the request for closure of the Supply Point, making an express request. In this case, you will be required to pay the fees provided for in the contract until the supply is terminated. Instead, if it is not possible to interrupt the activation request to the distributor, you will be required to pay the consideration of 23.00 euros excluding VAT.