False e-mail issuing the Web Bill

06 April 2022


In these days there are e-mails with deceptive content that exploit the Enel brand, with the subject "ENELENERGIA - EMISSIONE BOLLETTAWEB DI ENERGIA ELETTRICA DI 2022-04-05", sent only apparently from the domain enel.com.

Attention should be paid to the attachment of the email, it is an xlsm file rather than a pdf as in the communications of Enel Energia.

Here's what the communication looks like:

Enel Energia invites anyone who receives a suspicious e-mail or text message not to open or click on the links in the texts, not to download and open attachments (Enel does not send excel files), to pay close attention to any requests for personal codes or confidential data (for example user or password, access codes) since Enel Energia never requests such codes.

If in doubt, check the authenticity of the request through the usual contact channels: toll-free number 800.900.860 and www.enel.it/en.website.