In reference to the meteorological events that occurred in November 2023 in Tuscany, Arera has provided, with resolution 519/2023/com, regulatory measures containing extraordinary measures to support the populations affected by the emergency situation. In particular:

  • the suspension of payment terms of invoices issued or to be issued or of payment notices expiring starting from 2 November 2023 (including any invoices relating to the fees expected from the sales operators or by the SII managers for connection, activation, deactivation, transfer or takeover services);
  • the suspension of credit recovery actions in the event of arrears, even if accrued prior to 2 November 2023.

With subsequent regulatory provisions, the expiry date of the suspension of payment terms and any credit recovery actions will be defined.

For any further information visit the Contacts.