How to change plans with ENEL ONE
By activating the ENEL ONE offer, you will be able to switch from one plan to another with no additional cost. The change will be immediately effective and the kWh available for the current month will be updated according to the new plan you have chosen. You can switch plans as many times as you like and you will not be charged any additional fees.
Changing plans is very simple: just click in the App or in Customer Area, wherever you are! Click on your supplies, from there you can manage the ENEL ONE offer and you can select the plan you prefer: you will immediately see the energy at your disposal updated ! With ENEL ONE you have the energy that adapts to your needs!
To change your plan you can also contact Alexa, Amazon's voice assistant directly. Enable the Enel Energia Skill directly from the store, and ask Alexa 'How can I change my ENEL ONE plan?'. Alexa will be able to provide you with all the information you want to know about the exchange methods, and if you want to change it, just say to Alexa: 'I want to change my ENEL ONE plan'. Changing has never been easier!
