Earthquake: Enel suspends payments

31st december 2019

Following Decree-Law no. 123 of 24 October 2019 and pending new resolutions by the Autorità di Regolazione per Energia Reti e Ambiente, for customers affected by the earthquake in Central Italy and entitled to benefits under Resolution 252/2017/R/com and s.m.i., billing, payment terms and credit recovery activities remain suspended within the entire perimeter of the seismic crater.

 

For all queries, you can ask for information on your supply by calling our toll-free number 800 900 800.

 

 You can find all the relevant information on the areas affected by the earthquake in the dedicated section.

Following Decree-Law no. 123 of 24 October 2019 and pending new resolutions by the Autorità di Regolazione per Energia Reti e Ambiente, for customers affected by the earthquake in Central Italy and entitled to benefits under Resolution 587/2018/R/com and s.m.i., billing, payment terms and credit recovery activities remain suspended within the entire perimeter of the seismic crater.

 

For all queries, you can ask for information on your supply by calling our toll-free number 800 900 800.