DETAILS
You can receive your bill in the post or online, with our Bolletta Web service, according to you preference. The Bolletta Web online billing service is only available if you choose to pay your bills by direct debit. The bill is bimonthly, except for the first one, which arrives one month after activation.
The price of the electricity refers solely to the energy component, which for a typical customer (10 kW power capacity, 10,000 kWh annual consumption) accounts for about 26% of the total cost of the electricity (VAT and taxes excluded).
The price does not include the charges for dispatching, transportation and marketing, which Enel Energia applies at the rates established by the Authority for Electricity, Gas and the Water System.
You can pay via:
Direct Debit
A quick way to keep your payments under control is direct debit. The debit date corresponds to the day on which the bill expires. Your bill arrives about 15 days before the due date, so you have plenty of time to check it.
PagoPA payment notice (go to the list of payment channels)
- without online commissions on pay.enelx.com and from the Enel X Pay App or locally with a commission of € 1.30 at the physical channels referable to Enel Energia (enabled Spazio Enel) and at the physical points of the Enel X Pay network
- online with the IO app or via the website / app of your bank or other pagoPA-enabled channels
- on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.
Web and App
From the Enel Energia portal, by registering in the Customer Area, using your credit card or your Enel X Pay account, BancomatPay, PayPal, MyBank, pagoPA or from the Enel Energia APP using your credit card, the your PayPal account, pagoPA.
For more details on how to pay the bill, consult the dedicated section of our site.
The “Green Package” can be activated for an additional €0.003/kWh.
The Green Package option enables you to help the environment by using electricity from renewable sources, such as water, sun, wind and geothermal resources. It is all backed by our new Guarantee of Origin certification system, managed by the Energy Services Manager in accordance with EC Directive 2009/28/EC.
You can also share your choice with your customers by displaying 3 certification stickers.