You can receive your bill in the post or online, with our Bolletta Web service, according to you preference. The Bolletta Web online billing service is only available if you choose to pay your bills by direct debit. The bill is bimonthly, except for the first one, which arrives one month after activation.
The price of the electricity refers solely to the energy component, which for a typical customer (10 kW power capacity, 10,000 kWh annual consumption) accounts for about 26% of the total cost of the electricity (VAT and taxes excluded).
The price does not include the charges for dispatching, transportation and marketing, which Enel Energia applies at the rates established by the Authority for Electricity, Gas and the Water System.
If you choose to pay by giro, a security deposit will be deducted in the first available bill. The security deposit is calculated based on the capacity of your system.
You can pay your bill easily and securely through PayPal directly from the Enel Energia Customers' Area. The payment can be made at any time from your computer, smartphone or tablet. Your details are safely protected by the PayPal server and are not shared with third parties.
If you choose payment by direct debit, you do not have to pay a security deposit.
The “Green Package” can be activated for an additional €0.003/kWh.
The Green Package option enables you to help the environment by using electricity from renewable sources, such as water, sun, wind and geothermal resources. It is all backed by our new Guarantee of Origin certification system, managed by the Energy Services Manager in accordance with EC Directive 2009/28/EC.
You can also share your choice with your customers by displaying 3 certification stickers.