Quality of Fiber Services

The transparency and protection tool that Enel Energia puts at your disposal


Enel Energia is constantly committed to monitoring and verifying its services and the responses to the needs of its customers to ensure continuous improvement of quality standards.

To ensure the quality of its services, it regularly monitors important indicators and updates the related parameters.

It is possible to view and download the complete documents in pdf format.

Internet for your home

Navigate with Enel Energia fiber

Discover Enel Fibra FTTH, the stable and fast integrated connection that brings you closer to the world and to people

Enel Fibra

Navigate with the simplicity of Enel Energia's ultra-fast FTTH fiber up to 1 Gigabit/s in download

Free activation
WiFi modem 6 included

Offer subject to technical speed and geographic limitations. The navigation speed indicated (FTTH) is to be considered as a maximum. Check the coverage in the following steps to find out the fiber from which your home is reached.