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Social Bonus for Gas

A billing reduction for families in disadvantaged conditions

What is the Social Bonus for Gas?

The social bonus for gas is a billing reduction to assist families in financial difficulties. It can be combined with the social bonus for electricity and provides savings on annual payments for natural gas.

 

Who is entitled to it? 

Families (domestic customers) are entitled to the social bonus for gas if they have:

 

  • a natural gas supply contract for their place of residence
  • a meter not exceeding class G6
  • an equivalent financial situation index of €7,500 or lower (for families with at least four dependent children, the index threshold is €20,000).

Learn about the Equivalent Financial Situation Index

If you live in an apartment building with centralised heating systems, you are still entitled to the social gas bonus, which you can collect from your post office. 

The procedures are not given in the resolution as this is the responsibility of the Post Office and not the Trader. You can read about the compensation for the supply of natural gas to indirect domestic customers in Article 23.2: https://www.arera.it/it/docs/13/402-13.htm

We remind you that the social bonus for gas can be combined with the social bonus for electricity.

 

Details

The social bonus for gas allows savings of 15%-20% on the estimated average annual expenditure for the supply of natural gas (net of taxes).

This value is determined and updated annually by the relevant authority (ARERA).

The amount of the bonus varies according to the:

 

  • type of gas use (cooking and hot water only, heating only, or cooking, hot water and heating)
  • number of family members
  • climate zone

See also a diagram with detailed information.

 

The bonus is valid for 12 months and can be renewed up to eleven months before the expiry date, in cases where the conditions of economic hardship persist. 

 

You need to apply through your local municipality or an institution specified by the municipality, such as the CAAF.

When filling in the forms, all information must be given regarding the following:

  • address
  • family status
  • details of your natural gas supply contract (you will need a utility bill)
  • Equivalent Financial Situation Index (ISEE) documentation

Download the forms to claim your bonus here.

 

The billing discount will be included in the next available bill following approval of the application by the distributing municipality. Validation by the distributor is effected no earlier than two months after the application to the municipality of residence (or other institution specified by the municipality).

In the event of a change in income or the size of the family, the bonus amount does not change during the 12 months of entitlement. An increase or a decrease in the number of family members or a change in income will take effect at the time the application for the bonus is renewed.

In the event of a change of the economic conditions in the contract or the supplier of natural gas, the bonus will continue to be paid without interruption until the end of the 12 months.