Live Chat Enel Energia, find out how to request immediate assistance for your problem

Do you already have an active Power/Gas supply with us and do you need our support for supply management?

Having difficulty understanding the invoice? Do you detect some unclear bill data? Do you need information relating to billing and/or billing costs?

Getting in touch with the world of Enel Energia for the Free Market is simple and immediate: just use our specialist live chat to receive all the support you need.

The live chat of Enel Energia is a quick tool that allows you to interact with one of our operators  directly from your computer, from 08.00 to 20.00, excluding weekends. 

To take advantage of our live chat from your smartphone it is simple and fast: just access the Desktop version of the website!

How does the Enel Energia chat work?

If you need our support, thanks to the chat, you will have a specialized operator always available to answer your questions and resolve any needs you may have. To activate the chat, simply click on "avvia chat" which appears at the bottom right. If you are using a Smartphone, you can access our chat quickly and easily in Desktop mode.

In Enel Energia's Live Chat, operators with specific expertise will answer you: you can check the status of your supplies and your invoices, find out the status of your practices, examine together the amounts, consumption and payments if in line with what is expected and , where necessary, start checks without making further requests. 

Our operators have a 360° preparation  and are ready to support you for all your needs. 

Live chat is the tool that allows you to manage all your supplies in an easy and intuitive way.

For any doubts, write to us in the chat: Enel Energia is close to you!