How the Enel Energia chat works
Once the chat has been opened, you can choose between "Our offers" to get information on the new offers in progress, or, by clicking on "Our services", you will come into contact with an operator to whom you can ask all your questions.
Elena, Enel Energia's virtual assistant
Available all the days 24 hours a week through the chat on the enel.it site, Elena is the Virtual Assistant of Enel Energy.
You can interact to request, for example, the activation of the Bolletta Web, the insertion of the self-reading or a check on the activation status of the supply.
For any doubts, write to us in the chat: Enel Energia is close to you!