Enel Energia Live Chat, to get immediate assistance

Getting in touch with the world of Enel Energia for the Free Market is simple and immediate: just click on the bottom right and use our live chat to receive all the support you need.

Enel Energia's live chat is a quick tool that allows you to interact with one of our operators directly from your computer or smartphone, from 09.00 to 21.00, weekends included.

Otherwise, you can see the Support section for answers to frequently asked questions.

Visit the support section

How the Enel Energia chat works

Once the chat has been opened, you can choose between "Our offers" to get information on the new offers in progress, or, by clicking on "Our services", you will come into contact with an operator to whom you can ask all your questions.

Elena, Enel Energia's virtual assistant

Available all the days 24 hours a week through the chat on the enel.it site, Elena is the Virtual Assistant of Enel Energy.

You can interact to request, for example, the activation of the Bolletta Web, the insertion of the self-reading or a check on the activation status of the supply.

For any doubts, write to us in the chat: Enel Energia is close to you!