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First activation

It's easy to activate a new account

It's easy to activate a new account

If you want to activate a meter that has never supplied electricity or gas you will need to provide:

 

  • the tax ID code of the person in whose name the contract will be made
  • the POD code or Eneltel ID no. of the meter (for an electricity supply) or the PDR code (for a natural gas supply). You will see this on the tag attached to the meter
  • In addition, you will receive the contract and you must fill in and return:
  • the form declaring ownership or rightful possession of the property for which the electricity or gas supply is requested (certificate of residence). To learn more click here.
  • the form declaring compliance of the property with planning regulations (instance 326)

Find out all our electricity deals for a first activation!

Want to take over an inactive meter? Find out more.

Want to make a supply transfer? Find out more.

Details

After signing the contract with Enel Energia, register with the Customers' Area and go to the "Your records" section: here you can monitor the status of your application. In the "Your operations" section you will find a list of the contracts you have signed with Enel Energia: they show the date of signing, the type of contract (whether electricity or gas), the contract number and, also here, the application status. Your contracts are available in pdf. format.

To conclude a supply agreement, Enel Energia must verify some data regarding the applicant and the property for which it has been requested (Law Decree no. 47 of 28 March 2014, Art. 5 "Combating unlawful occupation of properties", converted into law no. 80/2104).

You will have to correctly fill in the contract form and send it by fax or post to the contact address specified on the form. A photocopy of a valid ID document should also be attached.

If you fail to send the required documentation, the contract drawn up shall be considered void.