After signing the contract with Enel Energia, register with the Customers' Area and go to the "Your records" section: here you can monitor the status of your application. In the "Your operations" section you will find a list of the contracts you have signed with Enel Energia: they show the date of signing, the type of contract (whether electricity or gas), the contract number and, also here, the application status. Your contracts are available in pdf. format.
To conclude a supply agreement, Enel Energia must verify some data regarding the applicant and the property for which it has been requested (Law Decree no. 47 of 28 March 2014, Art. 5 "Combating unlawful occupation of properties", converted into law no. 80/2104).
You will have to correctly fill in the contract form and send it by fax or post to the contact address specified on the form. A photocopy of a valid ID document should also be attached.
If you fail to send the required documentation, the contract drawn up shall be considered void.