Advantages of E-Box
Value your energy
We economically value in your E-BOX the lower or higher consumption compared to the chosen plan
Everything at your fingertips!
You can check your balance via App or Customer Area and monitor your consumption in a practical way
Directly in your receipt
Consumption is monetized annually with credit or debit on the bill and you can view it directly in your receipt
E-Box: Enel Energia's digital saver
E-BOX is a whole new way to keep your home's electricity consumption under control. With the ENEL ONE offer you have a simple and intuitive tool to check consumption at any time of your day, conveniently from App or in Customer Area .
Each of the 5 ENEL ONE plans provides for a predefined monthly amount of kWh to meet your consumption habits, the amount is unique, including taxes and VAT. Each month, consumption that is lower or higher than your plan is economically enhanced and stored in your E-BOX saver which you can monitor directly via the App or from the Customer Area. And at the end of each contractual year or upon reaching a positive or negative amount of at least €45, the accumulated amount will be monetized by crediting or debiting the bill and can be viewed directly on the receipt. Monetization will also take place in the event of withdrawal, cessation of supply or offer change.
If you decide to change your plan you can do it for free, whenever you want * or as many times as you want, always in the Customer Area or from the App.
How does E-BOX work?
E-BOX is the digital saver that gives you the possibility to check your consumption wherever you are, even from a tablet or smartphone:
- Choose one of the 5 plans included in the ENEL ONE offer and change it whenever you want. If you switch to Enel Energia with ENEL ONE you will also receive a bonus of 60 € bonus, including VAT, which will be divided into tranches of € 5 for 12 months and will be recognized on the invoice starting from the first month of supply. The bonus, including VAT and taxes, will reduce the total to pay of the invoice. Every month, the consumptions higher or lower than the plan you subscribed are economically valued. This means that when you consume less or more than your plan, you do not lose your savings nor do we ask you to pay an extra amount: these consumptions are valued economically (at € 0.195/kWh, VAT and taxes included) in your E -BOX like in a saver. The content of your E-BOX will then be monetized with credit or debit in the bill and viewable in your receipt at the end of each contractual year and every time you reach a positive/negative amount of at least €45. Monetization will also take place in the event of withdrawal, cessation of supply or offer change.
In addition to monitoring your E-BOX via the App or Customer Area, you can also enable our Skill for Alexa, Amazon's voice assistant, and ask her directly the questions about how the E-BOX works, know your balance and know how often you update yours digital saver. What are you waiting for? Join ENEL ONE and give value to your energy with E-BOX!
* the Customer can take advantage of the free plan change functionality within 10 days from the activation of the supply . The availability of the plan change function will be notified to the customer through a specific communication by e-mail / SMS. Compared to the € 60 Bonus, in the event of withdrawal, termination of supply or product change (re-negotiation) will be paid to the Customer the portion of the bonus accrued up to that moment.