Do you want to learn more about the world of Enel Energia?
Thanks to voice assistance you can get general information about your supplies. For example, where to find the customer number or how to change the payment method. You can ask how the loyalty program ENELPREMIA WOW! and what gifts there are in store each week, or you can get help with reporting a breakdown. Our Alexa Skill will answer all your questions!
If you are already an Enel Energia customer, our Skill can provide you with valid support for the management of your supplies. You can log in with your credentials and ask for information on the payment status of your bills, check the amount of the last bill or the activation status of your contract.
Do you have any doubts? Download now the questions available for those who are already Enel Energia customers!
The skill is designed for Amazon Echo, Echo Plus and Echo Dot devices, and is also available with the same features for Echo Spot and Echo Show. You can use Alexa without devices by downloading only the App on your smartphone or tablet.
ENEL ONE, the offer with voice support
Choose one of the five plans of the offer ENEL ONE : check your consumption and Alexa helps you directly to manage your supply!
Download the Enel Energia Skill and ask Alexa 'What plans are available' or 'How can I change my ENEL ONE plan?'.
And if your consumption habits change, Alexa can help you change the plan with a simple voice command : 'I want to change my ENEL ONE plan' and it doesn't cost you anything! In addition, with Alexa, you can monitor your daily consumption and find out the balance of your E-BOX piggy bank.
Download all questions and find out how Alexa can help you better manage your ENEL ONE offer!
Ore Free even smarter with voice assistance
If you have activated ORE FREE, Enel Energia's innovative and flexible offer, our Skill is even richer in content for you to better support you on the specific features of your offer. You can ask for information on how to change the time slot of 3 hours a day when the energy component is free or to find out which time slot you have chosen for a specific day, or you can change your Free Hours directly with your voice, all with Amazon's voice assistant! Even the 2G meter will have no more secrets: ask Alexa!
See the complete list of questions and actions that can be taken if you have already activated the ORE FREE offer.
How to get the Enel Energia Skill for Alexa
Find the Enel Energia Skill for Alexa
Go to the Amazon Skill Store or the Alexa App and scroll to the main menu, select "Skills and games" to find the Enel Energia Skill
Activate the service for free
Log in with your credentials
Log in via the Customer Area or the Enel Energia App and communicate the customer number on your bill
Flexible energy for your home
The new innovative and flexible offers with the 2G meter become even smarter thanks to Alexa technology. With the Enel Energia Skill, you can ask your voice assistant about the characteristics of the offers, the requirements to activate them, and learn about the new features in detail!
3 hours Free
Every day for you THREE HOURS FREE of energy component€0,089/kWh*€0,0/kWh **
For you who own a second generation tele-meter and a contractual power up to 15 kW
* Price per kWh applied every day for 21 hours a day and blocked for 12 months.
** Price per kWh applied every day in the 3 free daily hours chosen by the customer.
Prices refer only to the energy component (excluding VAT and taxes)
Discover the energy subscription, with a 120 € bonus if you switch to Enel Energia
With the support of Alexa, Amazon's voice assistant!
* The monthly fee is fixed and invariable for 12 months from the date of activation of the supply and includes all the cost items of the bill, VAT and taxes included. The € 120 bonus, including VAT, will be divided into tranches of € 5 per month for 24 months and will be recognized on the invoice starting from the first month of supply.