valori che puoi trovare in bolletta
The cost for energy / natural gas
Transport and metre expenditure
Total taxes and VAT
Two variables mainly influence your bill: volumes and price.
Volumes: their value is reflected in all the invoiced items:
- energy/natural gas expenditure - the volumes are multiplied by the price of your offer
- expenditure for transport and management, expenditure for system costs, and taxes and VAT - these are multiplied by the management costs set by the regulations that do not depend on Enel Energia
You can find the billed volumes on the second page of your bill summary, under the heading: "Billing consumption and reading details". You can also find out the details regarding your billed consumption by accessing the My Energy section of the Customer Area.
Price: this is what you choose directly during the signing of the contract and is only reflected on the component of energy/natural gas costs. To find out the price of your offer, go to the bill details and find the unit price under the section Energy/Natural Gas Costs. You can also find out details of the amounts invoiced by accessing the My Energy section of the Customer Area.
Only for GAS supply
Estimated reading versus actual reading.
If your bill shows values that are different from those you normally receive, the difference could be caused by not having undertaken an actual reading. Until we receive an actual reading, we will continue to estimate your consumption. Upon receipt of an actual reading, we will perform a recalculation of the previous invoices, which could result in an increase in the billed amount. To ensure consistency in the amounts billed, remember to communicate the self-reading of your meter to us.
You can find the details of the readings used for the calculation of the bill on the second page of the bill summary, under the heading "Readings/Consumption Details".
For further informations please contact us at 800900860