valori che puoi trovare in bolletta
The cost for energy / natural gas The cost for energy / natural gas
Transport and metre expenditure Transport and metre expenditure
System costs System costs
Total taxes and VAT Total taxes and VAT
Two variables mainly influence your bill: volumes and price.
Volumes: their value is reflected in all the invoiced items:
- energy/natural gas expenditure - the volumes are multiplied by the price of your offer
- expenditure for transport and management, expenditure for system costs, and taxes and VAT - these are multiplied by the management costs set by the regulations that do not depend on Enel Energia
You can find the billed volumes on the second page of your bill summary, under the heading: "Billing consumption and reading details". You can also find out the details regarding your billed consumption by accessing the My Energy section of the Customer Area.
Price: this is what you choose directly during the signing of the contract and is only reflected on the component of energy/natural gas costs. To find out the price of your offer, go to the bill details and find the unit price under the section Energy/Natural Gas Costs. You can also find out details of the amounts invoiced by accessing the My Energy section of the Customer Area.
Estimated reading vs actual reading
In the absence of a real reading, your consumption will continue to be estimated and a recalculation of previous bills will be carried out upon receipt of a real reading. To ensure stability in the amounts of your bills, remember to send us the self-reading of your meter, if required by the type of meter installed.
You can find the details of the readings used to calculate the bill, on the second page, in the section «Readings/consumption details».
For further informations please contact us at 800900860
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