Ways to pay the bill

All ways to pay Enel Energy bills

Direct Debit or Domiciliation

Direct debit allows you to charge your bills automatically on the due date.

There are several advantages:

return of the previously charged security deposit (including interest accrued up to the activation of the domiciliation);
no more lines at the counters and saving payment commissions if not provided for by your credit institution;
no deadlines to remember.

The domiciliation can be activated on:

Italian bank account or abroad in the SEPA area (SDD);
postal current account (SDD);
payment card with PAN (16-digit code) managed by Visa, MasterCard, Maestro, American Express, issued in Italy and in the entire SEPA area (not available for Business customers);
PayPal account (not available for business customers).

If you are already a customer, activating direct debit is very simple, you can:

access the Customer Area and select "Services "and "Direct Debit";
use the Enel Energia App, selecting "Methods of payment" in the supply detail.

In both cases you will need to indicate your IBAN, your payment card number, your PayPal credentials.

After the request you will have to wait a few days (up to ten days for the debit to the current account and up to five for the the charge to the PayPal account or card of payment), useful for your credit institution to carry out the necessary checks.

To activate the direct debit, you can request it to one of our contact channels.

Customer Area on the Enel Energia website

You can pay your invoice from Customer Area of Enel Energia with:

Enel X Pay online account: if you already have an account, log in with your email associated with Enel X Pay and authorize the payment
payment card with PAN (16-digit code) managed by Visa, MasterCard, Maestro, American Express, issued in Italy and in the entire area SEPA.
PayPal
Masterpass

Or with:

MyBank and BancomatPay, for which any fees on the payment are established by the customer's bank;
PagoPA, whose commission costs on the PagoPa portal are those provided by the Payment Service Providers and indicated at the time of selection.

Remember that you will not have to send any receipt to Enel, we will register your payment automatically.

Enel Energia App

You can pay your bill from App by Enel Energia with the following payment methods:

Enel X Pay online account, log in with your associated e-mail address and authorize the payment;
payment card with PAN (16-digit code) managed by Visa or MasterCard issued in Italy and in the entire area SEPA;
PayPal.

Or with pagoPA, whose commissions are those provided by the Payment Service Providers and indicated at the time of selection.

Furthermore, you can select the "News" and "Pay with one click" to pay any Enel Energia bill, even if not in your name, by framing the QR Code, which is in the first two pages of the bill.

Remember that you will not have to send any receipt, we will automatically register your payment.

Spazio Enel

You can pay your bill quickly and easily via POS at all Spazio Enel enabled for the service: remember to present the pre-marked postal order and to collect and keep the receipt of payment.

Discover the Spazio Enel enabled for the service.

Remember that you will not have to send any receipt, we will automatically register your payment.

Payment notice pagoPA

You can pay:

online, with the app IO or via app or website of your bank or of the other channels enabled to pagoPA;
on the territory, in the bank, at the ATM, in bookshops, in all the postal points, at the supermarket and in all the physical points authorized.

It should be noted that the payment commissions are defined independently by the individual Payment Service Providers (PSPs). Enel Energia invites its customers to check, before paying, the commissions envisaged for the chosen channel.

Remember that you you will not have to send any receipt, we will automatically register your payment.

Consult the list of free points.

Bank transfer

If you want to pay your bill by bank transfer, use the following data:

Beneficiary: Enel Energia Spa
Bank: Intesa Sanpaolo SpA (Rome office - Via del Corso, 226 - 00187 Rome optional)
Reason: n. invoice (10-digit number shown on the first page of the bill) or customer number (9-digit number, indicated on the first page of the bill) and your tax data (Tax Code or VAT number)
Current Account: 051014470177
IBAN: IT18Y0306905020051014470177
BIC/SWIFT: BCITITMM700 (mandatory only for transfers made from abroad, outside the SEPA area)

It is specified that, in case of payment of the repayment plan installment, the tax data (Tax Code or VAT number) and the number of the installment that is being paid with any leading zeros (as per the prospectus received) must be entered in the reason for the following way: PPP.feenumber.PPP.

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