How to pay your bill

You can pay your bill through the CBill service provided by the CBI consortium.

This payment channel is available through the home banking services of all our affiliate banks.

To pay by CBill:

• log in to your bank's Home Banking service and look for the Cbill logo
• enter the code line shown in the bill
• authorise the proposed bank transfer

You will receive confirmation by email on completion of the transaction.

Pay through the following steps:

• present the pre-printed bill to the teller/cashier's desk
• keep the payment receipt (with Paytipper) or the bill marked with the payment stamp (with CityPoste Payment)

List of CityPoste Payment outlets
List of Paytipper outlets

You can only pay amounts of up to €1.499,99 per transiction, in cash or with credit card.

Pay through the following steps:

• show the barcode printed on the bill to the teller/cashier's desk
• keep the payment receipt.

You can only pay amounts of up to €999.99 in cash and €1.499,99 with your credit card per transaction.

You can pay your bill from Customers' Area with:

• credit card (Visa, American Express, Mastercard, Diners Club)
• PayPal
• MyBank.

Pay through the following steps:

• show the barcode printed on the bill to the teller/cashier's desk
• keep the payment receipt.

You can only pay amounts of up to €999.99 and €1.499,99 with your debit or credit card (when it is accepted) per transaction.

You can pay with Poste Italiane:

• with a postal giro attached to the bill, in all post offices
• with a blank postal giro for current account no. 76245836 payable to Enel Energia SpA, indicating the holder of the bill, the billing number or the customer number
• on the Poste Italiane website.

You can access the dedicated service at any of the 2,700 Poste Italiane Postamat ATMs.

The transaction has no additional costs.

List of affiliated bank branches.