Do you want to learn more about the world of Enel Energia?
Thanks to voice assistance you can get general information about your supplies. For example, where to find the customer number or how to change the payment method. You can ask how the loyalty program ENELPREMIA WOW! and what gifts there are in store each week, or you can get help with reporting a breakdown. Our Alexa Skill will answer all your questions!
If you are already an Enel Energia customer, our Skill can provide you with valid support for the management of your supplies. You can log in with your credentials and ask for information on the payment status of your bills, check the amount of the last bill or the activation status of your contract.
Do you have any doubts? Download now the questions available for those who are already Enel Energia customers!
The skill is designed for Amazon Echo, Echo Plus and Echo Dot devices, and is also available with the same features for Echo Spot and Echo Show. You can use Alexa without devices by downloading only the App on your smartphone or tablet.
ENEL ONE, the offer with voice support
Check your consumption and Alexa helps you directly to manage your supply!
Download the Enel Energia Skill and ask Alexa 'What plans are available' or 'How can I change my ENEL ONE plan?'.
And if your consumption habits change, Alexa can help you change the plan with a simple voice command : 'I want to change my ENEL ONE plan' and it doesn't cost you anything! In addition, with Alexa, you can monitor your daily consumption and find out the balance of your E-BOX piggy bank.
Download all questions and find out how Alexa can help you better manage your ENEL ONE offer!
Ore Free even more affordable and smart
If you have activated ORE FREE, Enel Energia's innovative and flexible offer, our Skill is even richer in content for you to better support you on the specific features of your offer. You can ask for information on how to change the time slot of 3 hours a day when the energy component is free or to find out which time slot you have chosen for a specific day, or you can change your Free Hours directly with your voice, all with Amazon's voice assistant! Even the 2G meter will have no more secrets: ask Alexa!
See the complete list of questions and actions that can be taken if you have already activated the ORE FREE NOW offer.
How to get the Enel Energia Skill for Alexa
Find the Enel Energia Skill for Alexa
Go to the Amazon Skill Store or the Alexa App and scroll to the main menu, select "Skills and games" to find the Enel Energia Skill
Activate the service for free
Log in with your credentials
Log in via the Customer Area or the Enel Energia App and communicate the customer number on your bill
Flexible energy for your home
The new innovative and flexible offer with the 2G meter become even smarter thanks to Alexa technology. With the Enel Energia Skill, you can ask your voice assistant about the characteristics of the offer, the requirements to activate, and learn about the new features in detail!
For you the price of the energy component every day:Three consecutive free hours!Blocked for the first 24 months!Power price0,406 €/kWh *Price in the 3 free hours0,0 €/kWhCCV Power Price144 €/Year***
* Price per kWh applied every day for 21 hours a day and blocked for 24 months.
** Price per kWh applied every day in the 3 free hours per day chosen by the customer.
* ** The price refers only to the energy component (VAT and taxes excluded). This price includes network losses that are applied as defined, published and updated by ARERA. *** The price refers to the marketing and sales price (CCV Power) which, for the first 24 months of supply, will be equal to 144 €/POD/year (excluding VAT and taxes), to be paid on a monthly basis.