How to read the Enel Energia electricity bill

The Enel Energia electricity bill is broken down in such a way as to provide customers with all the main information on their supply and consumption, respecting the provisions of the Regulatory Authority for Energy, Networks and Environment (ARERA).

Items on the Enel Energia electricity bill

Dati fornitura bolletta

At the top of the first page of Enel Energia's electricity bill you will find the details related to your supply; specifically, the left column contains the following information:

  • user account address, i.e. the place where the electricity meter is located;
  • name of the Enel Energia electricity offer you signed up for;
  • customer type: it can be "domestic" (resident or non-resident) or "other uses" (commercial activity, condominium, garage, agricultural use);
  • your selected payment method.

In the next column, from top to bottom, the following are shown:

  • date of activation of electricity supply: corresponds to the date of activation date of the supply and/or contractual conditions;
  • supply voltage, which in most cases is 220 (single-phase volt);
  • contractually committed power (3 kW in most domestic supplies);
  • available power: equals the contractually committed power plus 10%, meaning that if you have a 3 kW meter the available power will be 3.3 kW, while if you have a 6 kW meter it will be 6.6 kW and so on;
  • maximum power level: power level absorbed, reached in the indicated two-month period.

If you need more power, you can vary it in steps of 0.5 kW at a time (from 3 to 6 kW), 1 kW at a time (from 6 to 10 kW) and 5 kW at a time (above 10 kW), paying the related charges.

dettaglio bolletta

After this first information, you will find other very useful details: your customer number, the POD code of your electricity user account and your tax code. These are also followed by details of the bill itself: type of supply (in this case electricity), number and date of the bill and period to which the bill refers. Finally, the most important details are shown: the total of the bill to be paid and the date by which such payment must be made.

The section called "Summary of billed amounts" contains the cost items that make up the electricity bill: cost of energy, cost for transmission of electricity and meter management (established by ARERA), system charge cost (also established by ARERA). Finally, you'll find taxes and VAT. In some cases, you may also find recalculations or other entries.

System charges

The items of expenditure that make up the electricity bill also contain system charges including amounts billed to cover costs related to activities of general interest for the electricity system, which are paid by the end customers of the electricity service. These amounts are defined periodically by the Regulatory Authority for Energy, Networks and Environment Energia Reti e Ambiente (ARERA) (ARERA) and therefore do not depend on the supplier. The amounts paid for these activities are divided into Fixed rate (€/month) and Variable rate (€/kWh); the fixed rate is not applicable to supplies in which you have your residence. For non-domestic customers there is also the application of a power rate (€/kW). 

Consumi fatturati e dettaglio delle letture

The second page of the Enel Energia Enel Energia electricity bill illustrates the details of your consumption. The first figure you find is consumption (expressed in kWh) over the last 12 months, then there is the consumption recorded in the billing period divided by time bands: F1, F2 and F3. This figure allows you to understand in which time band you consumed the electricity. The third column shows you the sum of consumption in all bands, in the billing period (from day X to day Y).

Under "Readings/consumption details" you have the same figures, with the indication in the "Type" column if they are figures that have been collected or estimated. If you have done your own meter reading, it will be indicated in this column.

Finally, at the end of the second page of the Enel Energia electricity bill, you will find a bar graph that shows you how much you have consumed each month in the last twelve months.

On pages 3, 4 and 5 of the bill, there is the "Information for customers" section where you can find useful information about your supply.