If you want to switch from your electricity or gas supplier to Enel Energia, you will need two codes to accurately identify your supply: the POD code and the PDR code, relating respectively to electricity and gas. In fact, both your electricity and gas user must be identified geographically to activate the operator switch procedure or, when activating a new user, taking over and transferring or increasing the power for the electricity meter.

Neither the POD code nor the PDR code depend on the supplier or the customer, and never change; even if you change supplier, POD and PDR remain the same and continue to identify a specific user of electricity or gas, located in a precise geographical position. We can think of the POD and PDR codes as the tax code of our electricity and gas users.

For this reason, we must not confuse the POD code and the PDR code with the customer code, which is used to identify a customer and not the point where the electricity or gas is supplied . Furthermore, you will receive a new customer code when switching supplier, even if everything else remains the same. Finally, POD and PDR should not be confused with the meter serial number: it is possible to switch meters and thus serial numbers (for example for a technical fault or due to a technological update) while your POD and PDR codes remain the same. In brief:

  • POD code: uniquely identifies the delivery point, which is the physical point where the energy is delivered by the seller and drawn by the end customer. It remains the same irrespective of our supplier
  • PDR code: identifies the re-delivery point, or the physical point where the natural gas is delivered by the seller, drawn by the end customer and remains unchanged even if we switch suppliers
  • Customer code: assigned to the customer by the electricity or gas supplier; it changes if we switch suppliers
  • Meter serial number: it uniquely identifies an individual electricity or gas meter; it does not change if we switch suppliers but only upon meter replacement (due to failure or updating).

What is the POD code, what is its composition, and where to find it

The abbreviation POD stands for "Point of Delivery", or point of supply, and refers to electricity. Each user is assigned a unique POD code, consisting of 14 characters (both numbers and letters). The composition of the POD code is standard: it always starts with "IT", then there are three numbers that identify the local electricity distributor, then there is an "E" followed by eight numbers that identify the delivery point.

To find the POD code of your electricity user, just read the bill: it is indicated on the first page, among the supply data together with your customer number and tax code. Or you can find it by pressing the electricity meter button: you will be shown the whole code or only the final eight digits (depending on the meter model). If your counter shows only the last eight digits, just prefix them with "IT001E" to get the full POD.

What is the PDR code, what is its composition, and where to find it

The acronym PDR stands for "Redelivery Point" and the PDR uniquely identifies your gas user. The PDR code is made up of 14 numbers: the first four identify the gas distributor in your area, whereas the remaining ten identify the actual user. The PDR code is present in the supply data shown on the gas bill and can also be obtained from the gas meter (only for electronic meters).