The wholesale price for energy is that of the energy component and it is the same price at which Enel Energia buys power on the Italian Power Exchange wholesale market for resale to end customers. The wholesale market reference price is represented by the Single National Price (hereinafter PUN) determined on the Italian Power Exchange. This price varies on a monthly basis according to the final value determined by the arithmetic average of the PUN's hourly prices, which are determined in turn by the Energy Market Authority (GME); it may be split into Peak and Off-peak bands and it is published on the GME website. Once you have accepted the General Conditions and the contents of the GME website, you may consult the pdf files in the "monthly summary" section, selecting the month of interest.

The price of the energy component will continue to be equal to the PUN (wholesale price of the energy component) differentiated on the time slots (F1,F2,F3), excluding VAT and taxes, for the entire duration of the contract.

The PUN (acronym for Single National Price) is the reference price of electricity purchased on the Italian Electricity Exchange market. The PUN represents the average value of the cost of electricity for each hour and for each day on a national basis. The national figure is an average that takes into account the prices formed in the different areas of Italy and at different times of the day. It is usually reserved for large operators in the sector but, by subscribing to the Open Energy offer, against the monthly contribution relating to the subscription plan chosen during the subscription phase, you will have the option of paying the energy component at the PUN wholesale price. Knowing the value of the PUN is easy, just access the website of the Energy Markets Manager (GME) in the section "average price per band”. After having accepted the General Conditions and the contents of the GME website, you will have the possibility to consult the pdf files in the "average price by band" section. By choosing the month of interest, you can check the PUN by bands. Simple and Transparent!

You can join Open Energy if you are from another provider. The offer is reserved for NON-Domestic Final Customers with low voltage (BT) power supply with power from 15 to 25 kW.

In the detailed invoice, the "Expenditure for energy" section shows the price of the offer made up of a variable part (then energy component) equal to the PUN and a fixed part equal to the amount of the subscription plan (then subscription) chosen during the subscription phase. In particular:

Energy component

The price of the energy component, excluding VAT and taxes, equal to the Single National Price (PUN) differentiated according to the time slots indicated below, applied with a monthly average and defined with a monthly frequency which corresponds to the final arithmetic average monthly values ​​of the PUN, expressed in Euro/kWh, as determined by the Energy Markets Operator (GME) and published on GME's website and which will be increased by the grid losses applied as defined, published and updated by ARERA.

F1 peak: 8.00-19.00 from Monday to Friday, excluding national holidays

F2 peak: 07.00-8.00 and 19.00-23.00 from Monday to Friday, Saturday 07.00-23.00, excluding national holidays

F3 peak: 11.00pm-7.00am from Monday to Saturday, Sunday and national holidays

a) For withdrawal points not treated on a single-hour basis, for the purposes of applying the above fees, the determination of the energy supplied for each time slot depends on the method of treatment of the measures for the purpose of regulating dispatching pursuant to Resolution 278/07 [AEEGSI], hereinafter "Authority"). In particular:

i)  in the event of hourly treatment of the measurements, the withdrawals per peak will be calculated by adding up the hourly measurements communicated by the distributor for each peak [ARERA];

ii) in the case of treatment by range of measures, the withdrawals by range F1/F2/F3 will be calculated by attributing to them weights respectively equal to 1/0.122/0.028 for peak hours and 0/0.878/ 0.972 for off-peak hours. For more information, see art. 6.4 of the GTC;

b) For single-rate withdrawal points: the price of the energy component will be calculated monthly and corresponds to the monthly arithmetic average final value of the single-rate PUN.

Subscription

expressed in €/POD/Year, to be paid on a monthly basis, excluding VAT and taxes, equal to the monthly contribution defined for the subscription plan chosen during the subscription phase.

The costs for dispatching, the costs for the transport service and meter management and the system charges will also be applied, to the extent defined by the ARERA (Regulatory Authority for Energy, Networks and the Environment) and from time to time modified and updated. For further information, please refer to the Technical and Economic Conditions of the Open Energy offer.

The Energy Expenditure includes the subscription component and the PUN energy component, the dispatching price (including unbalancing, the capacity market fee and network losses), the DISPbt component (applicable only for customers with LV supply).

For more details, consult the percentages of expenditure in the bill.

You decide how to receive thebill. You have two options: bill online or paper.
With Bolletta Web receive bills in digital format directly in your inbox. Thus, you contribute to the environment by reducing the use of paper.
You will receive your first bill one month after the date of activation of the contract. Subsequent bills will be delivered to you every two months. Only for power inputs exceeding 15kW are bills issued with reference to a month of consumption.

Your bill comes online every two months and you can pay it by direct debit or payment notice.

You choose how to pay your bill and change the payment method whenever you want.
You can pay via:

Direct Debit
A quick way to keep your payments under control is direct debit. The debit date corresponds to the day on which the bill expires. Your bill arrives about 15 days before the due date, so you have plenty of time to check it.

PagoPA payment notice (go to the list of payment channels)

• without online commissions on pay.enelx.com and from the Enel X Pay App or locally with a commission of € 1.30 at the physical channels referable to Enel Energia and at the physical points of the Enel X Pay network
• online with the IO app or via the website / app of your bank or other pagoPA-enabled channels
  
• on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
  

We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using your credit card or your Enel X Pay account, BancomatPay, PayPal, MyBank, pagoPA or from the Enel Energia APP using your credit card, the your PayPal account, pagoPA.

For more details on how to pay the bill, consult the dedicated section of our site.

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount will be applied equal to:

• € 7.75/kW for power used less than or equal to 15kW
• € 10.33/kW for power exceeding 15kW.

Check for more information on the amounts charged as security deposit.


If you were to withdraw from the contract, the refund of the deposit is added to the statutory interest rate.

Choose how to get in touch with us!

One of our specialised consultants will be at your disposal for any need you may have. Contact us via chat in your dedicated customer area or by calling the toll-free number 800900860 (key 3) from Italy or +39 0664511012 from abroad, for a fee at the cost applied by your telephone operator. Our specialized operators are available from 7.00 am to 22.00 pm every day except holidays.