DETAILS
You can receive your bill in the post or online, with our Bolletta Web service, according to you preference. The Bolletta Web online billing service is only available if you choose to pay your bills by direct debit.
The bills will be issued based on monthly consumptions.
The deal price is the same as that defined by the Authority for Electricity, Gas and the Water System for the protection service, with the exclusion of the component for the wholesale marketing of the gas raw material: the value of this component is updated monthly, based on fuel prices and the euro-dollar exchange rate.
In the case of a typical customer (15,000 Sm3 annual consumption), the gas raw material substitute component accounts for about 56% of overall cost of the gas (excluding VAT and taxes).
The maximum value attained by the gas raw material substitute component over the course of the last twelve months, attributed to April 2016 to March 2017, was €0,27441/Sm3. This figure is for March 2017, when the ITN index value was €0,21945/Sm3.
You can pay via:
Direct Debit
A quick way to keep your payments under control is direct debit. The debit date corresponds to the day on which the bill expires. Your bill arrives about 15 days before the due date, so you have plenty of time to check it.
PagoPA payment notice (go to the list of payment channels)
- without online commissions on pay.enelx.com and from the Enel X Pay App or locally with a commission of € 1.30 at the physical channels referable to Enel Energia (enabled Spazio Enel) and at the physical points of the Enel X Pay network
- online with the IO app or via the website / app of your bank or other pagoPA-enabled channels
- on the territory in the bank, at the ATM, in the receivers, in all post offices, at the supermarket and in all authorized physical points.
We confirm that by using one of these channels you will not have to send any receipts! We will automatically register your payment.
Web and App
From the Enel Energia portal, by registering in the Customer Area, using your credit card or your Enel X Pay account, BancomatPay, PayPal, MyBank, pagoPA or from the Enel Energia APP using your credit card, the your PayPal account, pagoPA.
For more details on how to pay the bill, consult the dedicated section of our site.