You can receive your bill in the post or online, with our Bolletta Web service, according to you preference. The Bolletta Web online billing service is only available if you choose to pay your bills by direct debit.
The bills will be issued based on monthly consumptions.
The deal price is the same as that defined by the Authority for Electricity, Gas and the Water System for the protection service, with the exclusion of the component for the wholesale marketing of the gas raw material: the value of this component is updated monthly, based on fuel prices and the euro-dollar exchange rate.
In the case of a typical customer (15,000 Sm3 annual consumption), the gas raw material substitute component accounts for about 56% of overall cost of the gas (excluding VAT and taxes).
The maximum value attained by the gas raw material substitute component over the course of the last twelve months, attributed to April 2016 to March 2017, was €0,27441/Sm3. This figure is for March 2017, when the ITN index value was €0,21945/Sm3.
If you choose to pay by giro, a security deposit will be deducted in the first available bill. The deposit is calculated based on estimated annual gas consumption.
Direct debit from bank or post office account
If you choose payment by direct debit, you do not have to pay a security deposit.