“Self-reading allows me to monitor my energy consumption and bill at all times, which helps me to save on costs and avoid nasty surprises ”
— Franco, Enel Energia consultant
Accessing the Enel 'Customer Area takes just a few minutes with a Facebook account. But what is self-reading? Carla had never done it before and was convinced that it was too complicated for her. But, with Giovanni's help, she found that it couldn't have been simpler.
Giovanni showed her where to find the meter in their new house. Communicating your real consumption data directly to Enel has many benefits: it gives you more control over how much energy you consume, allowing you to save on costs. To self-read, all you have to do is contact Enel Energia and communicate the last three digits to the left of the decimal point indicated on the meter display, together with your nine-digit customer number (clearly marked on the bill).
To communicate your meter reading, you can: use the Enel Energia App, send an SMS, call the toll-free number 800900837 or go to one of the many Points Enel present throughout the territory. Alternatively, you can submit your reading quickly and easily by logging in to the Enel Energia Customer Area.