Samsung technology

If you are an Enel Energia customer or become one, you get Samsung’s cutting-edge technology with exclusive benefits:

  • financing (fixed TAN 0% - APR 0%) up to 24 months;
  • €60 bonus on the bill;
  • free delivery to the floor.

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Offer by Enel Energia valid until 24/06/2026, subject to extensions. Power bill bonus: €20 in the first...

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Offer by Enel Energia valid until 24/06/2026, subject to extensions. Power bill bonus: €20 in the first available bill one month after delivery and €40 after the 13th month from delivery, excluding PLACET and Gradual Protection offers. Financing up to 24 months. Example: Samsung Bespoke AI Laundry washer-dryer column at €1,847.47 (total credit amount) in 24 installments of €76.99 – fixed TAN 0.00% and APR 0.00%. The APR represents the total cost of credit expressed as an annual percentage. Total amount due €1,847.47. Advertising message for promotional purposes. SECCI and contract available through authorized channels. Subject to approval by the selected financing company for which Enel Energia acts as a credit intermediary on a non-exclusive basis for Agos, Fiditalia, Findomestic. Products can also be purchased in a single payment.

TVs and Home Appliances

Bring Samsung innovation into your home

all Samsung products Smart TV Dryers Hobs Refrigerators Washing machines
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How the offer works
Find a Spazio Enel

1. Leave your contact details or go directly to an Enel Store

Whether you are already a customer or not, one of our consultants will explain how the offer works so you can purchase your new appliance or TV.

2. Choose your appliance

Forget the stress of choosing. Enel has already selected the latest generation of Samsung products for you smart and energy efficient. Plus, an exclusive product discount just for Enel customers.

3. Sign the financing agreement

If you're already an Enel customer, you'll have the option of activating zero-interest financing to pay for your appliance in convenient installments. And if you're not yet a customer, you can activate your supply on the spot and enjoy the dedicated benefits.

4. Receive the product at home

The selected product will be delivered straight to your home from our distributors' warehouses (learn more about the dropshipping model). Floor delivery is free if you're an Enel customer, and if you have an electricity supply you'll receive a €60 bonus.
FInd a Spazio Enel

The benefits of being an Enel customer

Pay in convenient zero-interest installments
Samsung cutting-edge technology in easy monthly payments with no interest.
Bonus on your bill
Receive a €60 bonus directly on your electricity bill.
Free in-home delivery
Choose your product and enjoy free in-home delivery with no additional costs.

FAQs

Where can I buy Samsung products?

You can buy Samsung products at all our Enel Stores and Enel Partner Stores, or by calling the toll-free number 800900860. You can also leave your contact details to be called back by one of our representatives on this page.

Do I have to be an Enel Energia customer to purchase Samsung products?

If you have signed a power and/or gas supply contract on the free market with Enel Energia, you are entitled to exclusive benefits: product discount, zero-interest financing, electricity bill bonus and free in-home delivery for TVs. PLACET offers for electricity and gas are excluded. The bill bonus is also not available for customers under the Gradual Protection Service for non-vulnerable residential customers.

You can still buy Samsung products at our Enel Stores and Enel Partner Stores even if you're not an Enel Energia customer.

I'm an Enel Energia customer, what should I do to get the bill bonus when purchasing Samsung products?

Customers who have signed an electricity supply contract on the free market with Enel Energia will receive a total bonus of €60. This bonus will be credited to the electricity bills specified by the customer, after (i) the approval of the financing by the financial company for the purchased Product, and (ii) delivery of the Product to the address specified in the application form. Enel Energia will provide the bonus in two installments:

  • the first, €20, on the first available bill one month after the delivery date of the Product;
  • the second, €40, on the first available bill after 13 months from the delivery date.

Customers who have subscribed to Placet (electricity) offers or have an active supply under the Gradual Protection Service for non-vulnerable residential customers are not entitled to the bonus. If the electricity supply contract is terminated, the customer loses the right to any unpaid portion of the bonus.

This bonus is granted only for the purchase of one Product. For purchases beyond the first one, the customer will not be entitled to further bonuses. Additionally, this bonus cannot be combined with other bonuses provided by Enel Energia for the same electricity supply contract.

What payment methods are available for purchasing Samsung products?

Samsung products can only be purchased with 24-month financing. Our consultants will assist you with the application process.

What payment methods are available for purchasing Samsung products?

No, the product is not physically available at our locations. Once the purchase is completed, we will send your order to the logistics partner who holds the product in their warehouse and will arrange delivery to the address you provided. As soon as we forward the order, the logistics partner will contact you to schedule the delivery appointment.

What are the delivery costs and times?

Delivery to the floor for refrigerators, washing machines, dryers, and induction hobs is free of charge.

TV delivery to street level is always free, while TV delivery to the floor, upon customer request, has an additional cost of €75. Free TV delivery to the floor is reserved for customers who have signed a free market electricity and/or gas supply contract with Enel Energia, excluding PLACET offers.

The average (non-binding) delivery time is between 7 and 12 working days depending on the geographical area, starting from the date the order is received by the supplier's warehouse, which occurs after approval of the financing by the financial company for the purchased product, and in any case in compliance with the deadlines set out in Article 61 of Legislative Decree 206/2005 and subsequent amendments (Consumer Code).

Who can I contact to check my order status or exercise my right of withdrawal?

You can contact our customer service at the toll-free number 800.900.860, option 4, every day from 8:00 AM to 9:00 PM.

Who can I contact for technical assistance with the Samsung products I purchased?

You can contact our customer service at the toll-free number 800.900.860, option 4, every day from 8:00 AM to 9:00 PM, excluding holidays. Alternatively, you can contact Samsung's customer service directly at 800-7267864. Samsung's phone service is toll-free and available Monday to Sunday from 9:00 AM to 7:00 PM, reachable from both landline and mobile phones.

Useful information

Offer by Enel Energia valid until 24/06/2026, subject to extensions. Power bill bonus: €20 in the first available bill one month after delivery and €40 after the 13th month from delivery, excluding PLACET and Gradual Protection offers. Financing up to 24 months. Example: Samsung Bespoke AI Laundry washer-dryer column at €1,847.47 (total credit amount) in 24 installments of €76.99 – fixed TAN 0.00% and APR 0.00%. The APR represents the total cost of credit expressed as an annual percentage. Total amount due €1,847.47. Advertising message for promotional purposes. SECCI and contract available through authorized channels. Subject to approval by the selected financing company for which Enel Energia acts as a credit intermediary on a non-exclusive basis for Agos, Fiditalia, Findomestic. Products can also be purchased in a single payment.