Fiber offers for your home

Discover fiber from Enel Energia, the integrated, stable and fast connection service that brings you closer to people and the world.

Discover all the benefits dedicated to our customers

Free activation online
Fiber

Enel Fibra Per Te Trio Web

If you switch to Enel for power and gas, sign up without activation costs Enel Fibra simbolo fibra FTTH. The offer does not include voice service, resulting in the loss of your landline number in the event of migration.

Discount of €5/month for the 2 years

Internet up to 1 Gigabit/s download and 300 Mbit/s upload

Free WiFi 6 modem on loan

Prices include VAT

For you who are already power and gas customer

Price*

19,90 €/Mese

instead of 24,90 €/Mese

*The offers do not include voice service, resulting in the loss of the landline number in the event of... read more

Enel Fibra Per Te Trio Web

*The offers do not include voice service, resulting in the loss of the landline number in the event of migration. If migration of the requested internet line is not technically possible, a new internet line will be activated and the customer will be required to independently terminate the contract with the previous operator. Offer, using Enel Energia's FTTH technology, reserved for Enel Energia customers for electricity or gas for residential use (excluding PLACET offers). For these customers, the base fee of €24.90/month will be discounted to €19.90/month (VAT included) for the first 24 months. Direct debit to your current account or payment card is required for online subscriptions to all fiber offers. A deactivation fee of €19.90 applies for cancellations within the first 24 months. Cancellation of your electricity and/or gas supply contract will result in the loss or rescheduling of your right to the discount(s) effective from the first day of the month following the month of cancellation and will result in a change to the discount's validity terms and the initial contractual commitment for the associated offer. The offer is subject to conditions and limitations; check your coverage to find the FTTH fiber and mixed copper FTTC fiber network that reaches your home. The indicated browsing speed (FTTH) is considered the maximum. To subscribe to an offer without a modem included, consult the FAQ.

Free activation online
Fiber

Enel Fibra Per Te Web

Subscribe to Enel Fibra with no activation fees simbolo fibra FTTH The offer does not include voice service, which means the fixed phone number will be lost in case of migration.

Internet up to 1 Gigabit/s download and 300 Mbit/s upload speeds

Free WiFi 6 modem on loan

Prices include VAT

Discount of €3/month for the first 24 months

If you are already a Power or Gas customer

Price*

21,90 €/Mese

instead of 24,90 €/Mese

*The offers do not include voice service, which means the fixed phone number will be lost in case of... read more

Enel Fibra Per Te Web

*The offers do not include voice service, which means the fixed phone number will be lost in case of migration. If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer reserved for new residential Fiber customers who have signed a domestic electricity supply contract in the free market with Enel Energia or who hold a domestic gas supply contract with Enel Energia (excluding PLACET offers and the gradual protection service for non-vulnerable residential customers). For these customers, the base fee of €24.90/month will be discounted to €21.90/month (VAT included) for the first 24 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €21.90 applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 in case of withdrawal within the first 24 months. Termination of the electricity or gas supply contract will result in the loss or adjustment of the right to the discount(s), starting from the first day of the month following the termination, and will change the terms of validity of the discount and the initial contractual commitment of the associated offer. The offer is subject to conditions and limitations; check coverage to find out whether your home is reached by fiber (FTTH or FTTC mixed copper). The indicated browsing speed (_tecnologia_) should be considered the maximum. To subscribe to an offer without a modem included, consult the FAQ.

Free activation online
Fiber

Enel Fibra Web

Subscribe to Enel Fibra with no activation fees simbolo fibra FTTH The offer does not include voice service, which means the fixed phone number will be lost in case of migration.

Internet up to 1 Gigabit/s download and 300 Mbit/s upload speeds

Free WiFi 6 modem on loan

Prices include VAT

Price*

24,90 €/Mese

*The offers do not include voice service, which means the fixed phone number will be lost in case of... read more

Enel Fibra Web

*The offers do not include voice service, which means the fixed phone number will be lost in case of migration. If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer, using FTTH technology, reserved for new Enel Energia fiber customers. Base fee of €24.90/month (VAT included), valid for 24 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €24.90 applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 in case of withdrawal within the first 24 months. The offer is subject to conditions and limitations; check coverage to see whether your home is reached by fiber (FTTH or FTTC mixed copper). The stated browsing speed (FTTH) should be considered as the maximum. To subscribe to an offer without a modem included, consult the FAQ.

Fiber Offers with Voice Service

Free activation online
Fiber

Enel Fibra Per Te Voce Web – offerta Trio

Subscribe to Enel Fibra with no activation fees simbolo fibra FTTH
Call cost: 0,05€/min

Internet up to 1 Gigabit/s download and 300 Mbit/s upload speeds

Free WiFi 6 modem on loan

Prices include VAT

Discount of €3/month for the first 24 months

If you are already a Power and Gas customer

Price*

23,90 €/Mese

instead of 26,90 €/Mese

*If the requested internet line migration is not technically feasible, a new internet line will be... read more

Enel Fibra Per Te Voce Web – offerta Trio

*If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer, using FTTH technology from Enel Energia, reserved for new Enel Energia fiber customers who have signed a residential electricity supply contract in the free market and a residential gas supply contract (excluding PLACET offers and the gradual protection service for non-vulnerable residential customers). For these customers, the base fee of €26.90/month (VAT included) will be discounted to €23.90/month (VAT included) for the first 24 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €23.90 (VAT included) applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 (VAT included) in case of withdrawal within the first 24 months. Termination of the electricity and/or gas supply contract will result in the loss or adjustment of the discount starting from the first day of the month following the withdrawal and will modify the validity terms of the discount and the initial contractual commitment of the associated offer. The offer is subject to conditions and limitations; check coverage to see whether your home is reached by fiber (FTTH or FTTC mixed copper). The stated browsing speed (FTTH) should be considered the maximum. With the migration code, you can request the transfer of your data service and voice service—if you wish, you can keep your current phone number; otherwise, during the subscription process, you can request a new number. To subscribe to an offer without an included modem, consult the FAQ.

Free activation online
Fiber

Enel Fibra Per Te Voce Web – offerta Dual

Subscribe to Enel Fibra at no activation cost simbolo fibra FTTH
Call cost: 0,05€/min

Internet up to 1 Gigabit/s download and 300 Mbit/s upload speeds

Free WiFi 6 modem on loan

Prices include VAT

Discount of €3/month for the first 24 months

If you become a Power or Gas customer

Price*

23,90 €/Mese

instead of 26,90 €/Mese

*If the requested internet line migration is not technically feasible, a new internet line will be... read more

Enel Fibra Per Te Voce Web – offerta Dual

*If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer, with Enel Energia FTTH technology, reserved for new Enel Energia fiber customers who have signed a residential electricity supply contract in the free market or a residential gas supply contract (excluding PLACET offers and the gradual protection service for non-vulnerable residential customers). For these customers, the base fee of €26.90/month will be discounted to €23.90/month (VAT included) for the first 24 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €23.90 applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 in case of withdrawal within the first 24 months. Termination of the electricity and/or gas supply contract will result in the loss or adjustment of the discount starting from the first day of the month following the termination and will modify the validity terms of the discount and the initial contractual commitment of the associated offer. The offer is subject to conditions and limitations; check coverage to see whether your home is reached by fiber (FTTH and FTTC). The stated browsing speed (FTTH) should be considered the maximum. With the migration code, you can request the transfer of your data and voice services—if you wish, you can keep your current phone number; otherwise, during the subscription process, you can request a new number. To subscribe to an offer without a modem included, consult the FAQ.

Free activation online
Fiber

ENEL FIBRA VOCE WEB

Subscribe to Enel Fibra at no activation cost simbolo fibra FTTH
Call cost: 0,05€/min

Internet up to 1 Gigabit/s download and 300 Mbit/s upload speeds

Free WiFi 6 modem on loan

Prices include VAT

Price*

26,90 €/Mese

*If the requested internet line migration is not technically feasible, a new internet line will be... read more

ENEL FIBRA VOCE WEB

*If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer, using FTTH technology, reserved for new Enel Energia fiber customers. Base fee of €26.90/month (VAT included), valid for 12 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €26.90 applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 in case of withdrawal within the first 24 months. The offer is subject to conditions and limitations; check coverage to see whether your home is reached by fiber (FTTH or FTTC). The indicated browsing speed (FTTH) should be considered the maximum. With the migration code, you can request the transfer of your data and voice services—if you wish, you can keep your current phone number; otherwise, during the subscription process, you can request a new phone number. To subscribe to an offer without a modem included, consult the FAQ.

Enjoy fast fiber connection in just a few easy steps

Follow the guided steps and sign up for Enel Energia Fiber. Get ready to surf at full fiber speed.

1. Check the coverage

Enter your address and check if your home is covered by Enel Energia Fiber.

2. Subscribe to the offer

Discover the offer tailored for you and complete the subscription form in just a few easy steps.

3. Connect the modem

Connect the self-installing modem, and if you need any help, our customer service is here to support you every step of the way.

4. You're all set to start surfing

Once the modem is delivered and the installation is complete, your service will be activated and you'll be ready to surf at full fiber speed.

Why choose Enel Energia?

Experience
With over 60 years of history, reliability and expertise, we are one of the leading integrated operators in the electrical sector in Italy.
Sustainability
We promote renewable energy that reduces environmental impact for a greener future.
Innovation
We use advanced technologies and digital tools to manage your consumption, simply and intuitively.

Frequently Asked Questions

What are the technologies used by Fiber from Enel Energia?

The connection modes available for Enel Energia's Fiber offers are FTTC and FTTH, which stand for 'Fiber To The Cabinet' and 'Fiber To The Home' respectively. The first is characterised by a fiber-optic connection from the hub to the street cabin, then continuing by copper to the end customer's home. For this reason it is also called mixed-copper fiber. The second, involves the connection from the power station to the end customer's home entirely via fiber optics. In the latter case, the navigating speed achieves higher performance.

How can I sign up for a Fiber contract from Enel Energia?

You can sign a contract for the provision of Internet access service on the site enel.it, from the Enel Energia app, at the Spazio Enel or Partner Spazio Enel nearest to you, or by calling the toll-free number 800900860.

What do I have to do for installation of the Enel Energia line?

In most cases, activation of the line requires the intervention of an engineer directly in your home, by appointment. Where possible, existing installations will be used, and if these are not suitable, the engineer may inform you of the need for any adaptation work, which will not be carried out by the engineer, but will be at your expense. If no engineer is needed, we will notify you by email of the successful activation of the line. You can then connect the modem and start using the service.

How long does the engineer's intervention take?

Generally, the engineer's intervention takes about two hours from arrival. Then, following simple instructions, you can connect the modem that Enel Energia has sent directly to your home and you can start using the Internet connection service.

What happens to my number if I choose Enel Energia's fiber offer?

Enel Energia offers either "data service only" or "data plus voice" plans. If you wish to keep your existing phone number, please remember to select the "data plus voice" plan, which will allow you to request number portability.
If you no longer require voice service, you can sign up for a "data only" plan. However, even in this case, we will need your landline number to activate your Internet service. Furthermore, if your existing line is migrated from your previous provider to Enel Energia, once the data service is active, the voice service will automatically be terminated, resulting in the loss of your current phone number.
If the migration proves technically impossible and a new line is activated, please remember that you will be notified and will be responsible for canceling your contract with your previous provider.

What should I do if I already have a modem?

For more information on how to subscribe to an offer without modem included, please consult the dedicated page.

Documents

General Documents

Modulo per l'esercizio del Diritto di Ripensamento

PDF 70.3 KB Download
Informativa Privacy Fibra

PDF 207.9 KB Download
Carta dei Servizi

PDF 432.6 KB Download
Condizioni generali di contratto per il Servizio di Internet

PDF 435.6 KB Download
Summary Documents

Sintesi Contrattuale Enel Fibra Net Neutrality Per Te

PDF 209.1 KB Download
Sintesi Contrattuale Enel Fibra Per Te

PDF 319.2 KB Download
Sintesi Contrattuale Enel Fibra Net Neutrality

PDF 167.7 KB Download
Sintesi Contrattuale Enel Fibra Net Neutrality Per Te Aree CD

PDF 209 KB Download
Sintesi Contrattuale Enel Fibra Net Neutrality Per Te Trio

PDF 320.1 KB Download
Sintesi Contrattuale Enel Naviga Smart Net Neutrality

PDF 166.6 KB Download
Sintesi Contrattuale Enel Naviga Smart Per Te Special

PDF 216.6 KB Download
Sintesi Contrattuale Enel Fibra

PDF 223.2 KB Download
Sintesi Contrattuale Enel Naviga Smart

PDF 222.1 KB Download
Sintesi Contrattuale Enel Fibra Per Te Aree CD

PDF 319.2 KB Download
Sintesi Contrattuale Enel Fibra Aree C & D

PDF 224.1 KB Download
Sintesi Contrattuale Enel Naviga Smart Net Neutrality Per Te Trio

PDF 209.7 KB Download
Sintesi Contrattuale Enel Fibra Net Neutrality Aree CD

PDF 212 KB Download
Sintesi Contrattuale Enel Fibra Per Te Special

PDF 311.2 KB Download
Sintesi Contrattuale Enel Naviga Smart Net Neutrality Per Te

PDF 207.5 KB Download
Sintesi Contrattuale Enel Fibra Per Te Special Aree CD

PDF 311.6 KB Download
Sintesi Contrattuale Enel Naviga Smart Per Te

PDF 223.6 KB Download
Sintesi Contrattuale Enel Naviga Smart Per Te

PDF 223.6 KB Download
Sintesi Contrattuale Enel Fibra Naviga Smart Per Te Trio

PDF 224.5 KB Download
Sintesi Contrattuale Enel Fibra Per Te Trio

PDF 320.1 KB Download
Voice Rates

Tariffe Voce Nazionali

PDF 91.6 KB Download
Tariffe Voce Internazionali

PDF 338.4 KB Download
Tariffe Voce Numeri Speciali

PDF 249.2 KB Download