Free activation
Fiber

ENEL FIBRA VOCE WEB

Internet up to _downloadmax_ download and _uploadmax_ upload

Free WiFi 6 modem on loan

Call cost: €0.05 /min

Prices include VAT

Price

_discount_ €/month

instead of _fullprice_ €/month

*If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must independently terminate the contract with the previous provider. Offer, using FTTH technology, reserved for new Enel Energia fiber customers. Base fee of €26.90/month (VAT included), valid for 12 months. Direct debit from bank account or payment card is mandatory for all fiber offer subscriptions via the web channel. A deactivation fee of €26.90 (VAT included) applies for FTTH technology, while for FTTC mixed copper technology the deactivation fee is €20.20 (VAT included) in case of withdrawal within the first 24 months. The offer is subject to terms and limitations; check coverage to see whether your home is reached by fiber (FTTH or FTTC mixed copper). The indicated browsing speed (FTTH) should be considered the maximum. With the migration code, you can request the transfer of your data and voice services—if you wish, you can keep your current phone number; otherwise, during subscription, you can request a new phone number. To subscribe to an offer without a modem included, consult the FAQ.

Your home is covered by

Fiber _tecnologia_ up to _downloadmax_ download

Who is the Enel Fibra offer for?

For you who are not an Enel Energia customer in the free market
To all new Fiber customers and those switching from other operators in Fiber coverage areas

Advantages and features

Free WiFi 6 modem on loan
Max speed: _downloadmax_ Download and _uploadmax_ Upload
Min speed: _downloadmin_ Download and _uploadmin_ Upload
Bolletta web included!
Free activation

What can you do with _tecnologia_?

Frequently Asked Questions

What payment options are available?

You can pay your bills via:

  • direct debit from an Italian or SEPA-area bank or postal account (SDD), payment card with a 16-digit PAN (Visa, MasterCard, Maestro, American Express) issued in Italy or anywhere in SEPA, or with a PayPal account;
  • pagoPa payment notice — online using the IO app, your bank’s app/website, or any other pagoPA-enabled channels; or in person at banks, ATMs, lottery retailers, post offices, supermarkets, and other authorized stores. No need to send a receipt when using pagoPA;
  • Customer Area on enel.it or via the Enel Energia app.


For more details, visit the dedicated page.

What do I have to do for installation of the Enel Energia line?

In most cases, activation of the line requires the intervention of an engineer directly in your home, by appointment. Where possible, existing installations will be used, and if these are not suitable, the engineer may inform you of the need for any adaptation work, which will not be carried out by the engineer, but will be at your expense. If no engineer is needed, we will notify you by email of the successful activation of the line. You can then connect the modem and start using the service.

How long does the engineer's intervention take?

Generally, the engineer's intervention takes about two hours from arrival. Then, following simple instructions, you can connect the modem that Enel Energia has sent directly to your home and you can start using the Internet connection service.