The power of your supply can be adjusted both upward and downward. An increase is recommended, for example, if the power supply is interrupted when using multiple appliances simultaneously. A reduction is advisable if the power of your meter exceeds your needs.

Changing meter power and/or voltage

Changing meter power and/or voltage may result in changes to the economic conditions and, if necessary, also changes to the technical conditions of the supply (e.g., a meter change).

To make a request:

• Call our Customer Service;
• Chat with us;
• Visit the Spazio Enel nearest you.

This feature is reserved for residential supplies.

Times for changing the power and/or voltage of the meter

The timing of the execution of the modification varies depending on the need to carry out or not an inspection by a technician of the distributor in your area, if it is not necessary, it will be carried out between 2 and 5 working days.

Costs for changing the power and/or voltage of the meter

The estimate shows the cost of the requested modification and includes:

• variations in power and/or voltage
• the fee recognized to the distributor for his activity
• the amount relating to the conditions of your supply contract with Enel Energia. 

Finally, in the estimate you will also find an estimate of the impact on the bill following the requested modification:

• costs relating to network services (transport, energy distribution and meter management)
• general system charges
• the amount of excise duties applied to the bill which vary according to the power of your meter. 

The costs indicated in the estimate are to be considered net of VAT.

How to pay the estimate

If the amount of the estimate is less than 1000 euros, you can choose to charge the cost on the bill or pay online by credit card or, alternatively, by payment notice. If the amount is more than 1000 euros it is not possible to request the debit on the bill, but it is necessary to pay online by credit card or via payment notice.