Giga and minutes included
Power Gas

Enel Luce, Gas e Giga

Switch to Enel with Power and Gas and you get:

Enel Mobile included with 150 GB on 5G, unlimited minutes and 200 SMS

SIM activation cost: €10

Power

20% discount* with direct debit

Power**

0,166 €/kWh

instead of 0,208 €/kWh

Fixed fee***

13 €/POD/month

Gas

30% discount* with direct debit

Gas**

0,690 €/Smc

instead of 0,986 €/Smc

Fixed fee***

13 €/PDR/month

icon

Servizi

Inclusi

150 GB in 5G, minuti illimitati e 200 SMS

instead of

***The Fixed Fee will be equivalent to €156/year for each supply.
IMPORTANT INFORMATION

*Discounts on the Power price and Gas price with direct debit/credit card, valid for the first 24 months of supply, reserved for subscriptions to both offers or for customers with an active gas/power supply or one in the process of activation with Enel Energia (excluding PLACET), provided that such supply remains active and that direct debit/credit card remains active. In the event of withdrawal from the gas/power supply within the first 24 months from activation, the Power list price (€0.208/kWh) and Gas list price (€0.986/Smc) will be applied for the remaining months. Power price (€0.176/kWh) and Gas price (€0.740/Smc) without direct debit/credit card for subscriptions to both offers or for customers with an active gas/power supply or one in the process of activation with Enel Energia (excluding PLACET), provided that such supply remains active.

**The Power price of €0.166/kWh with mandatory direct debit includes network losses (applied as defined, published and updated by ARERA), excluding VAT and taxes, and is fixed for the first 24 months. The Gas price of €0.690/Smc excludes VAT and taxes and is fixed for the first 24 months.

***The price refers to the Power Fixed Fee of €156/POD/year and the Gas Fixed Fee of €156/PDR/year (prices excluding VAT and taxes), payable monthly and fixed for the first 24 months of supply.

Prices for Power and Gas offers exclude VAT and taxes. Other cost components as set out in the CTE. The economic conditions are valid until 01/10/2026, unless the offer ends earlier due to the exhaustion of the relevant availability.

For information on all cost items, see the Technical and Economic Conditions of the Enel Luce e Giga offer.

For information on all cost items, see the Technical and Economic Conditions of the Enel Gas e Giga offer.

Enel Mobile offer by Enel Energia for new customers with two active contracts (power and gas), one of which is Enel Luce e Giga or Enel Gas e Giga, and for existing Enel customers with two active power and/or gas contracts (excluding PLACET gas) who have subscribed to Enel Per Te Luce e Giga. If you terminate one of the two contracts, you will switch to a monthly fee of €11 (VAT included) under the same included traffic conditions, with the switching date varying based on the remaining credit. The offer renews monthly. Rates if you exceed the included traffic: SMS at €0.29, data charged in advance in increments of €0.90/100MB. SIM activation cost: €10 (VAT included). 5G is available in areas covered by the service (check coverage on enel.it) and with a 5G-compatible device, with a maximum speed of 2 Gbps. Prices include VAT. For limitations (e.g. Sardinia) or other information, call 140, visit Enel stores or enel.it.

For information on the Enel Mobile offer, see the Contract Summary.

Being an Enel customer pays off

For you who are looking for the convenience of having a single supplier for your Power, Gas and personal mobile SIM services.
Power price discounted by 20% and Gas price discounted by 30% for 2 years, if you choose direct debit
Enel Mobile with 150 GB on 5G, unlimited minutes and 200 SMS every month
Access the ENELtiPREMIA loyalty program

Enel Mobile included

150 GB on 5G every month on the Fastweb network
Unlimited minutes
200 SMS per month
SIM activation cost: €10
Why it pays off
By activating Enel Luce e Giga and Enel Gas e Giga, you get stable and secure Power and Gas prices for 2 years, plus ENEL MOBILE included with 150 GB on 5G, unlimited minutes and 200 SMS.
Power, Gas and Mobile Package
Choose the Power, Gas and Mobile package together to save, with the Power price discounted by 20% for 2 years and the Gas price discounted by 30% for 2 years, if you choose direct debit. Plus, ENEL MOBILE is included for you with 150 GB on 5G, unlimited minutes and 200 SMS.
SIM contractual documents
Clear contract

Enel Energia, with at least 3 months' notice, may communicate in writing the new economic conditions that will be applied after the first year of a stable and secure price. If the customer does not wish to accept the new economic conditions, they may withdraw from the contract. The economic conditions are valid until 01/10/2026, unless the offer ends earlier due to the exhaustion of the relevant availability.

 

Power code offer:


000142ESFML01XXResECAn0000118811

Gas code offer:


000142GSFML01XXResECAn0000118733

Details

In which cases is it possible to subscribe to the offer?

You can subscribe to Enel Luce, Gas e Giga if you are switching from another supplier.

How to subscribe to the offer when switching from another supplier

If you are switching from another supplier, the process to subscribe to Enel Luce, Gas e Giga is very simple. You just need to know that:

  • there are no costs for activating the offer;
  • no work on the systems or meter is required;
  • the switch will take place no later than the first day of the third month following the month in which the contract is concluded.

To request Enel Luce, Gas e Giga you only need:

  • a bill;
  • your tax code.
Bolletta Web or paper bill?

You decide how to receive your bill. You have two options available: online or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. In this way, you contribute to the environment by reducing paper use.

 

For the methods of issuing the invoice valid for tax purposes and the related delivery methods, please refer to Article 14 of the CGF.

How do you want to pay your bill?

Choose how to pay your bill and change your payment method whenever you want.
You can pay by:

Direct debit
Direct debit is the fastest way to always keep track of your payments.

You receive your bill 15 days before the due date so you can check that the amount is correct, and payment is made automatically on the due date.

The real benefit is that you do not pay a security deposit. In addition, your previous supplier will refund your old security deposit if you had paid one.

You avoid queues at payment counters and do not have to remember due dates.

 

pagoPA payment notice (see the list of payment channels on the pagoPA website)

  • online with the IO app or through your bank's website/app or other channels enabled for pagoPA;
  • at physical Enel Energia channels (enabled Enel Stores);
  • at banks, ATMs, payment points, all post offices, supermarkets and all enabled physical payment points.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using pagoPA, your credit card, PayPal or MyBank, or from the Enel Energia App using pagoPA, your credit card or your PayPal account.

We confirm that by using one of these channels, you will not need to send any receipt! We will automatically record your payment.

For more details, see the dedicated section of our website on payment methods.

What does the Energy cost consist of?

  • The price indicated above, referring to the Energy component, represents approximately 76% of the total electricity cost (excluding VAT and taxes) for a typical resident household customer with:
  • 3 kW of committed power
  • annual consumption of 2700 kWh
  • For more details, see the cost percentages.

  • In addition, the customer is required to pay the marketing and sales fee (Power Fixed Fee) of €156/POD/year, excluding VAT and taxes, payable monthly.


    The remaining cost components (dispatching, imbalance, market capacity fee, costs for the transport service and meter management, as well as system charges) are applied as defined by the Technical and Economic Conditions of the offer (CTE). Upon expiry of the validity period of the aforementioned fees, Enel Energia may communicate their new values. This communication will be sent in accordance with the methods and timeframes set out in Article 3.2 of the CGF.
What does the Gas cost consist of?

The price indicated refers to the gas raw material component and represents approximately 76% of the total Gas cost (excluding VAT and taxes) for a typical household customer with annual consumption of 1100 Smc.

 

For more details, see the cost percentages.

 

The customer is required to pay the marketing and sales fee (Gas Fixed Fee) of €156/PDR/year, excluding VAT and taxes, payable monthly. The remaining cost components (dispatching, imbalance, market capacity fee, costs for the transport service and meter management, as well as system charges) are applied as defined by the Technical and Economic Conditions of the offer (CTE). Upon expiry of the validity period of the aforementioned fees, Enel Energia may communicate their new values. This communication will be sent in accordance with the methods and timeframes set out in Article 3.2 of the CGF.

How is the security deposit calculated?

The security deposit, which will be refunded to you in the final adjustment bill, is calculated based on the power of your meter. In particular, a unit amount of €5.16/kW will be applied.

If you would like more information, see the PDF on the amounts charged as a security deposit.

 

If you withdraw from the contract, the security deposit refund will be increased by the legal interest rate.

How does withdrawal from Enel Energia work?

You can withdraw from the contract with Enel Energia at any time through your Supplier, when entering into the new contract.
In addition, you can cancel the supply activation request by registered letter, at no cost, within fourteen days from the conclusion of the contract.
For more information, read the document "Current General Conditions of Supply".

How does the right of withdrawal work?

You can exercise the right of withdrawal, before activation, without providing any reason and without additional costs, within fourteen days from the conclusion of the contract; this period is extended to thirty days for contracts concluded through an agent or agency.

To request the application of the right of withdrawal, complete the dedicated form or you can send the relevant form, which you will find attached to the contract, through one of our contact channels. For electricity and/or gas supply only, you can do so through a simple recorded phone call to our toll-free number 140.

 

If, when signing the contract, you choose early activation of the supply, the activation times may be reduced and it will no longer be possible to exercise the right of withdrawal once the relevant supply has started or once the new conditions provided for by the new contract have taken effect (in the event of a product change with Enel Energia).


Attention: In the event of a product change, the right of withdrawal can only be exercised in writing.

What happens if I activate both offers (Power and Gas) but, with regard to the Gas supply, the activation is unsuccessful or I withdraw?

If the Customer subscribes to the Enel Luce e Giga offer together with the Enel Gas e Giga offer, and the natural gas supply is not activated, for example if the customer exercises the right of withdrawal, the list price of the Energy component of the Power offer will apply, without any discount or bonus being granted.
 

If, on the other hand, the Customer withdraws from the natural gas supply contract after the supply has been activated:

  •  the list price of the Energy component of the Power offer will apply, without any discount being granted.

What happens if I activate both offers (Power and Gas) but, with regard to the Power supply, the activation is unsuccessful or I withdraw?

If the Customer subscribes to the Enel Gas e Giga offer together with the Power offer and the electricity supply is not activated, for example if the customer exercises the right of withdrawal, the list price of the gas raw material component of the offer will apply, without any discount or bonus being granted.

If, on the other hand, the Customer withdraws from the electricity supply contract after the supply has been activated:

  • the list price of the gas raw material component of the offer will apply, without any discount being granted.

In which cases is it possible to subscribe to the offer?

You can subscribe to Enel Luce, Gas e Giga if you are switching from another supplier.

How to subscribe to the offer when switching from another supplier

If you are switching from another supplier, the process to subscribe to Enel Luce, Gas e Giga is very simple. You just need to know that:

  • there are no costs for activating the offer;
  • no work on the systems or meter is required;
  • the switch will take place no later than the first day of the third month following the month in which the contract is concluded.

To request Enel Luce, Gas e Giga you only need:

  • a bill;
  • your tax code.
Bolletta Web or paper bill?

You decide how to receive your bill. You have two options available: online or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. In this way, you contribute to the environment by reducing paper use.

 

For the methods of issuing the invoice valid for tax purposes and the related delivery methods, please refer to Article 14 of the CGF.

How do you want to pay your bill?

Choose how to pay your bill and change your payment method whenever you want.
You can pay by:

Direct debit
Direct debit is the fastest way to always keep track of your payments.

You receive your bill 15 days before the due date so you can check that the amount is correct, and payment is made automatically on the due date.

The real benefit is that you do not pay a security deposit. In addition, your previous supplier will refund your old security deposit if you had paid one.

You avoid queues at payment counters and do not have to remember due dates.

 

pagoPA payment notice (see the list of payment channels on the pagoPA website)

  • online with the IO app or through your bank's website/app or other channels enabled for pagoPA;
  • at physical Enel Energia channels (enabled Enel Stores);
  • at banks, ATMs, payment points, all post offices, supermarkets and all enabled physical payment points.

Web and App

From the Enel Energia portal, by registering in the Customer Area, using pagoPA, your credit card, PayPal or MyBank, or from the Enel Energia App using pagoPA, your credit card or your PayPal account.

We confirm that by using one of these channels, you will not need to send any receipt! We will automatically record your payment.

For more details, see the dedicated section of our website on payment methods.

What does the Energy cost consist of?

  • The price indicated above, referring to the Energy component, represents approximately 76% of the total electricity cost (excluding VAT and taxes) for a typical resident household customer with:
  • 3 kW of committed power
  • annual consumption of 2700 kWh
  • For more details, see the cost percentages.

  • In addition, the customer is required to pay the marketing and sales fee (Power Fixed Fee) of €156/POD/year, excluding VAT and taxes, payable monthly.


    The remaining cost components (dispatching, imbalance, market capacity fee, costs for the transport service and meter management, as well as system charges) are applied as defined by the Technical and Economic Conditions of the offer (CTE). Upon expiry of the validity period of the aforementioned fees, Enel Energia may communicate their new values. This communication will be sent in accordance with the methods and timeframes set out in Article 3.2 of the CGF.
What does the Gas cost consist of?

The price indicated refers to the gas raw material component and represents approximately 76% of the total Gas cost (excluding VAT and taxes) for a typical household customer with annual consumption of 1100 Smc.

 

For more details, see the cost percentages.

 

The customer is required to pay the marketing and sales fee (Gas Fixed Fee) of €156/PDR/year, excluding VAT and taxes, payable monthly. The remaining cost components (dispatching, imbalance, market capacity fee, costs for the transport service and meter management, as well as system charges) are applied as defined by the Technical and Economic Conditions of the offer (CTE). Upon expiry of the validity period of the aforementioned fees, Enel Energia may communicate their new values. This communication will be sent in accordance with the methods and timeframes set out in Article 3.2 of the CGF.

How is the security deposit calculated?

The security deposit, which will be refunded to you in the final adjustment bill, is calculated based on the power of your meter. In particular, a unit amount of €5.16/kW will be applied.

If you would like more information, see the PDF on the amounts charged as a security deposit.

 

If you withdraw from the contract, the security deposit refund will be increased by the legal interest rate.

How does withdrawal from Enel Energia work?

You can withdraw from the contract with Enel Energia at any time through your Supplier, when entering into the new contract.
In addition, you can cancel the supply activation request by registered letter, at no cost, within fourteen days from the conclusion of the contract.
For more information, read the document "Current General Conditions of Supply".

How does the right of withdrawal work?

You can exercise the right of withdrawal, before activation, without providing any reason and without additional costs, within fourteen days from the conclusion of the contract; this period is extended to thirty days for contracts concluded through an agent or agency.

To request the application of the right of withdrawal, complete the dedicated form or you can send the relevant form, which you will find attached to the contract, through one of our contact channels. For electricity and/or gas supply only, you can do so through a simple recorded phone call to our toll-free number 140.

 

If, when signing the contract, you choose early activation of the supply, the activation times may be reduced and it will no longer be possible to exercise the right of withdrawal once the relevant supply has started or once the new conditions provided for by the new contract have taken effect (in the event of a product change with Enel Energia).


Attention: In the event of a product change, the right of withdrawal can only be exercised in writing.

What happens if I activate both offers (Power and Gas) but, with regard to the Gas supply, the activation is unsuccessful or I withdraw?

If the Customer subscribes to the Enel Luce e Giga offer together with the Enel Gas e Giga offer, and the natural gas supply is not activated, for example if the customer exercises the right of withdrawal, the list price of the Energy component of the Power offer will apply, without any discount or bonus being granted.
 

If, on the other hand, the Customer withdraws from the natural gas supply contract after the supply has been activated:

  •  the list price of the Energy component of the Power offer will apply, without any discount being granted.

What happens if I activate both offers (Power and Gas) but, with regard to the Power supply, the activation is unsuccessful or I withdraw?

If the Customer subscribes to the Enel Gas e Giga offer together with the Power offer and the electricity supply is not activated, for example if the customer exercises the right of withdrawal, the list price of the gas raw material component of the offer will apply, without any discount or bonus being granted.

If, on the other hand, the Customer withdraws from the electricity supply contract after the supply has been activated:

  • the list price of the gas raw material component of the offer will apply, without any discount being granted.

Documents

Power Documents

Mix of primary energy sources used for electricity generation

PDF 74.4 KB Download
Technical and Economic Conditions

PDF 206.2 KB Download
Summary Sheet

PDF 385.3 KB Download
Gas Documents

Technical and Economic Conditions

PDF 160.1 KB Download
Summary Sheet

PDF 1568.4 KB Download
General Documents

Guide to completing the form for lawful possession/occupancy of the property

PDF 445 KB Download
Residence certificate

PDF 172.6 KB Download
General conditions of supply

PDF 337.3 KB Download
Application form

PDF 3211.8 KB Download
Cadastral Data Declaration

PDF 254.1 KB Download
Privacy notice

PDF 10332.3 KB Download
Right of Withdrawal Form

PDF 129.6 KB Download
Direct Debit Form

PDF 177.4 KB Download
Mobile Documents

Enel Mobile Contract summary

PDF 3072.6 KB Download
Enel Mobile Tariff transparency

PDF 253.8 KB Download
General Terms and Conditions for the Mobile Telephony Service

PDF 15828.5 KB Download
Service charter

PDF 7590.3 KB Download
Mobile telephony service right of withdrawal form

PDF 1073 KB Download
Form for requesting the inclusion/removal of data in public telephone directories

PDF 2062.6 KB Download