Bill Duplicates
To obtain a copy of a bill for your power, gas or fiber supply you can use the Customer Area o the Enel Energia App.
How to obtain a copy of a bill in case of loss or non-delivery
To obtain a copy of your bill through our digital channels, log in
- to your Customer Area, in the “Bills” section, select the bill and then click “Download” to get the PDF of the bill;
- or download the Enel Energia App, go to the "Home" section and click on the card of the supply concerned, "Bills"button having identified the bill of interest, go to the "Documentation" section, click the "Download bill" button, which allows you to download the PDF of the bill.
All the advantages of Bolletta Web
To avoid delays in the delivery of your paper bill, take advantage of our free online bill service Bolletta Web, just indicate an email address and you will receive your bill directly to your email inbox.
Remember that you can activate the service on all your active supplies with Enel Energia, so you can have everything under control, wherever you are, from your smartphone, tablet and PC.
In addition to being a sustainable choice, the Web Bill service is completely free and without additional costs and you can activate it at any time by accessing the Customer Area or the Enel Energia App.
Ascoltarti è importante per noi.
Valuta la tua esperienza, bastano pochi minuti!
I dati oggetto dell’intervista e i risultati verranno utilizzati per migliorare la qualità del servizio: infatti, qualora nel questionario dovessi segnalare eventuali problematiche, Enel Energia potrà contattarti per ulteriori approfondimenti volti alla risoluzione delle problematiche medesime.
I dati oggetto dell’intervista e i risultati verranno utilizzati per migliorare la qualità del servizio: infatti, qualora nel questionario dovessi segnalare eventuali problematiche, Enel Energia potrà contattarti per ulteriori approfondimenti volti alla risoluzione delle problematiche medesime.
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Verify ZIP Code
Enter the ZIP code of the residence for which you want to activate the offer and check if you're eligible. If the result is positive, you can proceed with the subscription.
Ci dispiace! Sembra che il tuo CAP non rientri tra quelli in cui è possibile sottoscrivere l’offerta
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Ci dispiace! Sembra che il tuo PDR non rientri tra quelli in cui è possibile sottoscrivere l’offerta
Verify and Subscribe
Enter your POD code to check if your energy supply meets the necessary requirements to proceed with the subscription. The POD Code is an alphanumeric code consisting of 14 or 15 characters, always starting with “IT.” You can find it on the first page of your electricity bill or directly on your meter by pressing the dedicated button.
Ci dispiace! Sembra che il tuo POD non rientri tra quelli in cui è possibile sottoscrivere l’offerta
Find out what type of Fiber is available at your address
With Enel Energia Fiber, you always surf at the highest speed available. Enter your address and discover the details of your new connection.
Ci dispiace! L’indirizzo che hai inserito non è ancora raggiunto dalla fibra di Enel Energia
In questo momento non è possibile attivare l’offerta sull’indirizzo indicato perché non è raggiunto dalla fibra di Enel Energia. Puoi sempre verificare un altro indirizzo.
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Have you already purchased an air conditioner?
Enter the discount code you received to get a €360 bonus on your electricity bill with the Formidabile Luce offer designed for you.
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Speak with a consultant
333 333333
Monday to Sunday
9 a.m. - 10 p.m. excluding public holidays
Or call the toll-free number 800900860 from Italy or +39 0664500000 from abroad, from 9:00 AM to 10:00 PM every day, excluding national holidays. Deaf individuals can use the Pedius app, which employs speech recognition and synthesis technologies.
Call us for free
Speak with a consultant
800 069 419
Monday to Sunday
9 a.m. - 10 p.m. excluding public holidays
Or call the toll-free number 800900860 from Italy or the number 0664500000 from abroad, from 7 a.m. to 10 p.m. daily excluding national holidays. Deaf people can instead use the Pedius app, which uses speech recognition technology
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Buy them together
Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh
Air Conditioner at a Formidable Price
Purchase an Enel X air conditioning system with delivery, standard installation, and ENEA paperwork support included.*
Price air conditioner
, month
Standard installation included
ENEA paperwork support included*
Buy them together
Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh