Enel Energia's services for home assistance and boiler maintenance are changing name

Enel Energia has revamped and simplified the names of its home assistance and boiler maintenance services, with the aim of offering greater clarity and transparency to its customers. Now it is even easier and more intuitive for you to find the maintenance and repair services that meet your needs. With Enel, you can count on the support of a reliable partner and continuous assistance that accompanies you, at any time of day, guaranteeing comfort, safety and peace of mind in your home.

How are Enel Energia's home care services changing?

Enel Protezione 360 Plus becomes Enel Assistenza CASA

Enel Protezione 360 Plus is changing its name to Enel Assistenza CASA, remaining the reference service designed for those who want complete protection for their homes. For only €6.40 per month for 24 months, you will be entitled to 2 interventions per year, with a maximum of €500 per intervention, in the areas of plumbing, electricity, boiler, water heater, gas system, conditioning, locksmith and glazier.

What’s more, if you purchase an Enel Assistenza CASA service at one of our shops we’ll give you a free magnet!

Enel Protezione Gas 360 becomes Enel Assistenza GAS

Enel Protezione Gas 360 is changing its name to Enel Assistenza GAS, remaining the service designed to ensure the safety of your gas system and peace of mind in your home. For only €1.99 per month for 24 months, you are entitled to two interventions per year, with a maximum of €250 per intervention, to solve gas system problems (such as vibrations, noises or gas leaks).

Enel Protezione Luce 360 becomes Enel Assistenza LUCE

Enel Protezione Luce 360 is changing its name to Enel Assistenza LUCE, remaining the service dedicated to protecting your home in the electrical field. For just €1.99 per month for 24 months, you will be entitled to two interventions per year, with a maximum of €250 per intervention, covering electrical problems such as power failures caused by lightning, switches, sockets, plugs, satellite/parabolic antenna systems, home automation systems and gates. 

With the latest offer update, home care services have been simplified to make them even clearer and focused on practical needs. In this context, the complimentary Bill Protection policy is no longer included in the packages: it was an additional service offering compensation in the event of premature death or permanent disability from an accident and reimbursement of electricity and/or gas bills in the event of health or work-related events.

With the introduction of the new Enel Assistenza CASA, Enel Assistenza LUCE and Enel Assistenza GAS packages, Enel has chosen to focus on solid, timely support, guaranteeing specialist technical interventions for every household need. To complete the offer, Enel also offers new boiler maintenance services to keep your home safe and efficient home.

How are boiler maintenance services changing?

Enel Check-Up Caldaia Basic becomes Enel Manutenzione Caldaia

Enel Check-Up Caldaia Basic is changing its name to Enel Manutenzione Caldaia, remaining the service of choice for keeping your boiler in perfect working order. For only €9.00 per month for 24 months, you are entitled to 1 annual boiler service that includes all activities necessary to obtain the blue sticker (excluding the blue sticker fee). 

Enel will contact you every year to schedule the mandatory service, so that you will always have a safe, functioning and compliant boiler without worries.

Enel Check-Up Caldaia Premium becomes Enel Manutenzione Caldaia PLUS

Enel Check-Up Caldaia Premium is changing its name to Enel Manutenzione Caldaia PLUS, confirming itself as the complete service for your boiler and your home. For only €12.00 per month for 24 months, you are entitled to

• 1 annual service for your boiler, including the activities necessary to obtain the blue sticker (blue sticker fee not included).

• 3 interventions per year, with a maximum of €1,000 per intervention, in the fields of plumbing, electricity, boiler, water heater, gas system, climate, locksmith and glazier.

How to choose the right service for your home

Choosing the most suitable service for your home is easy and intuitive. You can access all information on packages for your home assistance services and for boiler maintenance directly on enel.it where you will find detailed descriptions, costs and advantages for each service.

Simply visit the dedicated section, select the service that best suits your needs and complete the registration in a few simple steps. Enel provides you with continuous assistance with solutions designed to offer you well-being, protection, and optimal performance in managing your home.