Bill Payment, meter reading and more through Sms
Bill Payment, meter reading and more through Sms
To submit your meter reading, you will need your customer number.
You can find it at the top right hand corner of the first page of your bill.
Write down the figure shown on your meter.
Do you have an electronic meter? Press the button until the A1 code appears. Press the button again and if consumptions are also shown for bands A2 and A3 (or even A4) submit these to us as well.
Find out how the new Enel gas meters work.
Send an Sms to Enel Energia on 3399950877*.
Text "Reading", followed by your customer number and your meter reading:
- for GAS, only enter the digits on the black background before the comma
- for POWER, if you have a conventional meter, only enter the numbers in the transparent window before the comma
- for POWER, if you have an electronic meter, enter the A1 code, followed by the A2 and A3 codes if present (or even the A4 code).
You will receive a confirmation SMS from the number to which you sent the message.
(The cost of sending the SMS depends on your tariff plan, the SMS you receive is free).
Watch the video and find out how to do meter reading.
* This is our new phone number dedicated to active SMS services.
To check if your bills have been paid, keep your customer number and tax code handy.
You can find the customer number on the first page of your bill, at the top right.
Send an SMS to the Enel Energia number 3399950877*.
Write “Payment status,” followed by your customer number and tax code.
Example: Payment status 372419362 FGTRFD45F56V983F
Want to know if a specific bill has been paid?
Add one of the following details:
Invoice number
Amount
Due date
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
*This is our new number dedicated to active SMS services.
To request Web Bill and receive your bills at your email address, keep your customer number and tax code handy.
You can find the customer number on the first page of your bill, at the top right.
Send an SMS to the Enel Energia number 3399950877*
Write “BollettaWeb,” followed by your customer number, tax code, and your email address.
Example: BollettaWeb 372419362
FGTRFD45F56V983F mario.rossi@gmail.com
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
*This is our new number dedicated to active SMS services.
Send an SMS to the Enel Energia number 3399950877* with the following text:
- “Spazio Enel”
- your customer number, or your municipality, or your postal code
Example: Spazio Enel Milano
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
Check if your contract is active
Send an SMS to the Enel Energia number 3399950877* with the following text:
- “Contratto”
- your contract number
Example: Contratto 123456789
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
Update your contact details (email, phone)
Send an SMS to the Enel Energia number 3399950877* with the following text:
- “Contatti”
- the detail you want to update
- your customer number
Example: Contatti 3457792889 372419362
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
Update your address
Send an SMS to the Enel Energia number 3399950877* with the following text:
- “Indirizzo”
- your new address
- your customer number
- your tax code
Example: Indirizzo Via Cadore 26 20100
Milano 372419362 FGTRFD45F56V983F
You will receive a confirmation SMS from the same number you sent the message to.
The cost of the sent SMS depends on your tariff plan.
The received SMS is free.
*This is our new number dedicated to active SMS services.
Verify ZIP Code
Enter the ZIP code of the residence for which you want to activate the offer and check if you're eligible. If the result is positive, you can proceed with the subscription.
Ci dispiace! Sembra che il tuo CAP non rientri tra quelli in cui è possibile sottoscrivere l’offerta
Find out what type of Fiber is available at your address
With Enel Energia Fiber, you always surf at the highest speed available. Enter your address and discover the details of your new connection.
Ci dispiace! L’indirizzo che hai inserito non è ancora raggiunto dalla fibra di Enel Energia
In questo momento non è possibile attivare l’offerta sull’indirizzo indicato perché non è raggiunto dalla fibra di Enel Energia. Puoi sempre verificare un altro indirizzo.
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Locked for the first 12 months
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Price air conditioner
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Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh