Enel Fibra: the Italian success story of ultra-fast connectivity

Enel Fibra: the Italian success story of ultra-fast connectivity

Enel's Fibre wins over more and more customers and now adds voice service

In just two years since the launch of its Fibra offer, Enel Energia has achieved an important milestone: 350,000 customers have chosen the company's ultra-fast network, confirming its success in an increasingly competitive market.

From energy to connectivity: a winning strategy

Enel's entry into the world of telecommunications represented a strategic new feature, flanking the traditional supply of energy and gas with an increasingly popular digital service: ultra broadband internet connection. Thanks to the FTTH (Fibre To The Home) fibre-optic infrastructure, the offer immediately guaranteed high performance, stability and transparency, elements that have won the trust of customers.

Enel Fibre: high performance, easy use, and customer confidence

Reaching 350,000 customers in two years proves that the integration of energy and connectivity is a winning choice. Customer satisfaction and low churn rates confirm the quality of service and consistency with our brand values of reliability and innovation.

One of the distinctive elements of the offer is simplicity

  • A transparent fee, with no hidden costs; 
  • Wi-Fi modem included; 
  • Carefree activation; 
  • Everything is managed through a single point of contact.

Enel Fibra introduces telephony: more value with internet and voice

And that’s not all: on June 19th, Enel Energia launched its telephone service, which includes fibre data and voice offers, further expanding its connectivity proposal to meet the needs of households.

In an era dominated by mobile communication, a landline in the home still remains an essential point of reference for some. It is synonymous with reliability, superior sound quality and stable communications, as well as representing an important channel of contact especially for different generations and for those who want a secure line that is always reachable even in the event of mobile network problems. The addition of the voice service thus strengthens Enel Energia's role as a full service provider for the home.

 

Enel Energia for smart connectivity

In a context in which digitalisation is increasingly central to daily life, Enel Energia therefore presents itself as a key player not only in the field of energy, but also for smart connectivity, helping to build an increasingly connected and sustainable Italy.