Free activation
Fiber

ENEL FIBRA NET NEUTRALITY PER TE TRIO

Discount of €5/month for the first 12 months

Internet up to _downloadmax_ download and _uploadmax_ upload

Free activation

Prices include VAT

Mandatory direct debit

If you are already a Power and Gas customer

Price

_discount_ €/month

instead of _fullprice_ €/month

*The offers do not include voice service, which means you will lose your landline number in case of migration. If the requested internet line migration is not technically feasible, a new internet line will be activated and the customer must terminate their contract with the previous provider independently. The offer, using Enel Energia's FTTH technology, is reserved for Enel Energia customers with a residential electricity or gas supply contract (excluding PLACET offers and the gradual protection service for non-vulnerable domestic customers). For these customers, the base fee of €24.90/month will be reduced to €19.90/month (VAT included) for the first 12 months. Payment by direct debit or credit/debit card is mandatory for all fiber subscriptions signed through the web channel. A deactivation fee of €22.40 applies for FTTH technology, and €20.20 for mixed copper FTTC technology, in case of withdrawal within the first 24 months. Terminating the electricity and/or gas supply contract results in the loss or adjustment of the discount(s), starting from the first day of the month following the termination, and modifies the validity period of the discount and the initial contractual commitment of the associated offer. The offer is subject to terms and limitations. Check availability to find out whether your home is covered by FTTH or mixed copper FTTC fiber. The indicated browsing speed (FTTH) is to be considered the maximum achievable.
Discount

5

per month

Enel Fibra Net Neutrality Per Te Trio

If you have already signed an active or pending electricity supply contract in the free market and a gas supply contract with Enel Energia, you can request Enel Fibra Net Neutrality Per Te Trio with no activation fees.

Your home is covered by

Fiber _tecnologia_ up to _downloadmax_ download

Who is the offer for?

For you who are already an Enel electricity or gas customer or about to become one
For all new Fiber customers and those switching from other providers in covered Fiber areas

Advantages and features

Max speed: _downloadmax_ Download and _uploadmax_ Upload
Min speed: _downloadmin_ Download and _uploadmin_ Upload
Bolletta web included!
Free activation

What can you do with _tecnologia_?

Frequently Asked Questions

What payment options are available?

You can pay your bills via:

  • direct debit from an Italian or SEPA-area bank or postal account (SDD), payment card with a 16-digit PAN (Visa, MasterCard, Maestro, American Express) issued in Italy or anywhere in SEPA, or with a PayPal account;
  • pagoPa payment notice — online using the IO app, your bank’s app/website, or any other pagoPA-enabled channels; or in person at banks, ATMs, lottery retailers, post offices, supermarkets, and other authorized stores. No need to send a receipt when using pagoPA;
  • Customer Area on enel.it or via the Enel Energia app.


For more details, visit the dedicated page.

What do I have to do for installation of the Enel Energia line?

In most cases, activation of the line requires the intervention of an engineer directly in your home, by appointment. Where possible, existing installations will be used, and if these are not suitable, the engineer may inform you of the need for any adaptation work, which will not be carried out by the engineer, but will be at your expense. If no engineer is needed, we will notify you by email of the successful activation of the line. You can then connect the modem and start using the service.

How long does the engineer's intervention take?

Generally, the engineer's intervention takes about two hours from arrival. Then, following simple instructions, you can connect the modem that Enel Energia has sent directly to your home and you can start using the Internet connection service.