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Power Gas

Enel Fix Luce e Gas

Choose the Power and Gas offer: you get a stable and secured price for the energy and gas raw material components for 2 years.

20% discount on the list price of the energy component for the first 2 years

30% discount on the list price of the gas raw material component for the first year

Stable and secured price for the energy and gas raw material components for 2 years

Payment: Direct Debit / Payment Advice

Monthly billing

Power

20%* discount and stable, secured price for 2 years

Power price*

0,129 €/kWh

0,162 €/kWh

Power marketing and sales fee**

12 €/POD/Mese

Gas

30%** discount for one year and stable, secured price for 2 years

Gas price**

0,420 €/Smc

0,600 €/Smc

Gas marketing and sales Fee**

12 €/PDR/Mese

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IMPORTANT INFORMATION

*The price refers to the energy component only (VAT and taxes excluded) and is stable and secured for the first 24 months. The discount on the energy component price is valid for the first 24 months of supply. This price includes network losses, which are applied as defined, published, and updated by ARERA.

In case of withdrawal from the gas supply within the first 24 months from activation, the list price of the energy component will be applied for the remaining months.
With at least 3 months’ notice, we may inform you in writing of the new economic conditions that will be applied to you. If you do not wish to accept the new economic conditions, you may terminate the contract by choosing a new supplier.

**The price refers to the gas raw material component only (VAT and taxes excluded) and is stable and secured for the first 24 months. The discount on the gas raw material component price is valid for the first 24 months of supply.
In case of withdrawal from the power supply within the first 24 months from activation, the list price of the gas raw material component will be applied for the remaining months.
With at least 3 months’ notice, we may inform you in writing of the new economic conditions that will be applied to you. If you do not wish to accept the new economic conditions, you may terminate the contract by choosing a new supplier.

***The price refers to the marketing and sales fee (CCV Power and CCV Gas) which, for the first 24 months of supply, will be equal to €144/POD/year (VAT and taxes excluded), to be paid on a monthly basis.
The economic conditions of the offer are valid for subscriptions until 16/12/2025, unless extended.

For information on all cost components, please consult the technical and economic conditions of the Enel Fix Power offer.
For information on all cost components, please consult the technical and economic conditions of the Enel Fix Gas offer.

Discount

20% Power price and 30% Gas price

Enel Fix Luce e Gas

With Power and Gas together, you get more discounts. The price of the energy and gas raw material components is stable and secured for 2 years.

Who is the offer for?

You, if you subscribe online
You, if you are switching from another supplier or need to activate a new supply, request a reactivation, or a transfer of ownership
You, if you are looking to save with a 100% digital offer and the convenience of having a single supplier for your electricity and gas utilities

Advantages and features

With power and gas together, you get more discounts
20% discounted energy component price for the first 2 years
30% discounted gas raw material component price for the first year
Bolletta Web included!
Stable and secured price for the energy and gas raw material components for the first 2 years
Power and Gas Package
Subscribe to both power and gas and get a discount on the energy and gas raw material component.
The prices of the energy and gas raw material components are stable and secured for the first 2 years of supply!
Other cost components as defined in the TEC (Technical and Economic Conditions).
Power contract documents
Gas contract documents
Clear contract

Enel Energia may, with at least 3 months’ notice, inform you in writing of the new economic conditions that will be applied. If the customer does not wish to accept the new economic conditions, they may terminate the contract by choosing a new supplier.
Technical and economic conditions valid until 16/12/2025.


Offer codes:
000142ESFML01XXResECAn0000105793
000142GSFML01XXResECAn0000105781

Details

When is it possible to join the offer?

You can join Enel Fix Luce e Gas if you come from another supplier, if you need to reactivate a deactivated meter or if you want to make a change of supplier. If you are changing supplier you can join the offer, free of charge, by contacting one of our operators via the live chat dedicated to our services.

How to switch from another supplier

If you come from another supplier, then it is very simple to sign up for Enel Fix Luce e Gas. All you need to know is:

  • there are no costs for contract activation;

  • no work is required on the installations or the meter;

  • the transfer will take place no later than the first day of the third month following the month in which the contract was concluded.

To apply for Enel Fix Luce e Gas all you need is:

  • a bill;

  • your tax ID code.

How does the Bolletta Web service work and how do I pay?

With Enel Fix Luce e Gas you help us protect nature by joining the 'Bolletta Web' service and receiving your bill in digital format straight to your inbox. And with direct debit to a bank account you also avoid queues for payment.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it. You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

What does my energy bill consist of?

  • The price indicated above and referring to the energy component represents about 45% of the total power expenditure (excluding VAT and taxes) for a typical domestic resident customer with:

  • 3 kW installed power

  • annual consumption of 2700 kWh

  • For more details see the percentages on your bill.

  • The customer is also required to pay a marketing and sales fee (CCV power) of €144/POD/year, excluding VAT and taxes, to be paid on a monthly basis.


    The remaining cost components (dispatching, imbalance, market capacity fee, costs for transmission service, and meter operation, as well as system charges) are applied as defined in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

What does the gas bill consist of?

The price indicated refers to the gas raw material component and represents about 67% of total gas expenditure (excluding VAT and taxes) for a typical domestic customer with an annual consumption of 1400 Sm3.

 

For more details see the percentages on your bill.

 

The customer is required to pay a marketing and sales fee (CCV gas) of €144/PDR/year, excluding VAT and taxes, to be paid on a monthly basis. The remaining cost components (dispatching, imbalance, market capacity fee, costs for transmission service, and meter operation, as well as system charges) are applied as defined in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

How is the security deposit calculated?

If the customer, after activating the supply with the Enel Fix Power and Gas offer, signs a different natural gas supply contract with Enel Energia (excluding Placet offers):

  • the 20% dual discount on the list price of the energy component under the Enel Fix Power offer will continue to be applied;
  • the bonus related to the electricity supply will continue to be granted up to the total amount of €80, and the portion of the €60 dual bonus accrued on the natural gas supply up to the signing of the new offer will be granted.
How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract.
For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You may exercise your right to change your mind, free of charge, within fourteen days of the conclusion of the Contract. This fourteen-day period is extended to thirty days for contracts concluded in the context of unsolicited visits by the Supplier to the customer's home or excursions organised by the Supplier with the purpose or effect of promoting or selling products to customers. The customer may exercise the right to change their mind using only one of the following contact channels:

  • via the website enel.it;

  • by e-mail to allegati.enelenergia@enel.com;

  • by post to Enel Energia S.p.A. P.O. Box 8080 - 85100 PZ

 

In all cases, the appropriate form attached to the contract may be used. Finally, exclusively for the supply of energy and/or gas, the right to change your mind may also be exercised by a simple registered telephone call to the Enel Energia toll-free number 800 900 860 (in the event of a product change, the customer may only exercise the right to change their mind in writing).

What happens if I activate both offers (power and gas) but the gas supply activation fails or I withdraw?

If the customer subscribes to the Enel Fix Luce e Gas offer together with the Enel Vera Dual Web Gas offer, and the natural gas supply is not activated, e.g. in the event of the customer exercising the right to change their mind, the list price of the energy component of the power offer shall apply without the application of any discount or bonus.
 

Where, on the other hand, the Customer withdraws from the natural gas supply contract after activation of the supply:

  •  the list price of the energy component of the energy offer will apply without the application of any discount;

  • the portion of the dual bonus accrued up to that time will be recognised, with the loss, for the following period, of the entire dual bonus.

What happens if I activate both offers (power and gas) but, for the gas supply, I change the offer while staying with Enel Energia?

If the customer, after activating the supply with the Enel Fix Power and Gas offer, signs a different natural gas supply contract with Enel Energia (excluding Placet offers):

  • the 20% dual discount on the list price of the energy component under the Enel Fix Power offer will continue to be applied;
  • the bonus related to the electricity supply will continue to be granted up to the total amount of €80, and the portion of the €60 dual bonus accrued on the natural gas supply up to the signing of the new offer will be granted.
What happens if I activate both offers (power and gas) but the power supply activation fails or I withdraw?

If the Customer subscribes to the Enel Fix Gas offer together with the Enel Fix Power offer and the electricity supply is not activated—such as in the case of the customer exercising their right of withdrawal—the list price of the gas raw material component of the offer will apply, without any discount or bonus being granted.

If, on the other hand, the Customer withdraws from the electricity supply contract after the supply has been activated:

  • the list price of the gas raw material component of the offer will apply, without any discount being granted;
  • the portion of the dual bonus accrued up to that point will be granted, but the entire bonus will be forfeited for the period thereafter.
What happens if I activate both offers (power and gas) but, for the power supply, I change the offer while staying with Enel Energia?

In the event that the customer, after the activation of the supply with the Enel Fix Luce e Gas offer, signs a different natural gas supply contract with Enel Energia (excluding the Placet and Tutela Graduale offers):

  • the dual discount of 35% on the list price of the gas raw material component will continue to be applied with reference to the Enel Vera Dual Web Gas offer;

  • the bonus relating to the natural gas supply will continue to be paid up to the total amount of €60 and the portion of the dual bonus of €60 accrued on the supply of energy will be paid until the new offer is signed.

What happens if I activate only the Enel Days Web Gas offer and, regarding the power supply I already have active with Enel Energia, I withdraw from that contract?

If the Customer only subscribes to the Enel Fix Luce e Gas offer and holds an electricity supply contract with Enel Energia (with an offer different from Enel Vera Dual Web Luce), if the Customer withdraws from the aforesaid energy supply contract, the 30% discount on the list price of the gas raw material component will continue to be applied and the share of the single bonus accrued up to that moment will be recognised, with the loss, for the subsequent period, of the entire bonus.

What happens if I activate only the Enel Days Web Gas offer and, regarding the power supply I already have active with Enel Energia, I change the offer while staying with Enel Energia?

If the customer signs a new energy supply contract with Enel Energia for a different offer from the one they had at the time of signing the Enel Fix Luce e Gas, the customer will continue to benefit from the 30% discount on the list price of the gas raw material component and the single bonus, up to the total amount of €60.

When is it possible to join the offer?

You can join Enel Fix Luce e Gas if you come from another supplier, if you need to reactivate a deactivated meter or if you want to make a change of supplier. If you are changing supplier you can join the offer, free of charge, by contacting one of our operators via the live chat dedicated to our services.

How to switch from another supplier

If you come from another supplier, then it is very simple to sign up for Enel Fix Luce e Gas. All you need to know is:

  • there are no costs for contract activation;

  • no work is required on the installations or the meter;

  • the transfer will take place no later than the first day of the third month following the month in which the contract was concluded.

To apply for Enel Fix Luce e Gas all you need is:

  • a bill;

  • your tax ID code.

How does the Bolletta Web service work and how do I pay?

With Enel Fix Luce e Gas you help us protect nature by joining the 'Bolletta Web' service and receiving your bill in digital format straight to your inbox. And with direct debit to a bank account you also avoid queues for payment.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it. You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

What does my energy bill consist of?

  • The price indicated above and referring to the energy component represents about 45% of the total power expenditure (excluding VAT and taxes) for a typical domestic resident customer with:

  • 3 kW installed power

  • annual consumption of 2700 kWh

  • For more details see the percentages on your bill.

  • The customer is also required to pay a marketing and sales fee (CCV power) of €144/POD/year, excluding VAT and taxes, to be paid on a monthly basis.


    The remaining cost components (dispatching, imbalance, market capacity fee, costs for transmission service, and meter operation, as well as system charges) are applied as defined in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

What does the gas bill consist of?

The price indicated refers to the gas raw material component and represents about 67% of total gas expenditure (excluding VAT and taxes) for a typical domestic customer with an annual consumption of 1400 Sm3.

 

For more details see the percentages on your bill.

 

The customer is required to pay a marketing and sales fee (CCV gas) of €144/PDR/year, excluding VAT and taxes, to be paid on a monthly basis. The remaining cost components (dispatching, imbalance, market capacity fee, costs for transmission service, and meter operation, as well as system charges) are applied as defined in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

How is the security deposit calculated?

In the event that, after the activation of the supply with the Enel Vera Dual Web Gas offer, the customer signs a different natural gas supply contract with Enel Energia (excluding Placet offers):

  • the dual discount of 20% on the list price of the energy component will continue to be applied with reference to the Enel Vera Dual Web Luce offer;

  • the bonus relating to the power supply will continue to be paid up to the total amount of €60 and the portion of the dual bonus of €60 accrued on the supply of natural gas will be disbursed until the new offer is signed.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract.
For more information please see the "General Terms and Conditions of Supply".

 

What is the cooling-off period and how does it work?

You may exercise your right to change your mind, free of charge, within fourteen days of the conclusion of the Contract. This fourteen-day period is extended to thirty days for contracts concluded in the context of unsolicited visits by the Supplier to the customer's home or excursions organised by the Supplier with the purpose or effect of promoting or selling products to customers. The customer may exercise the right to change their mind using only one of the following contact channels:

  • via the website enel.it;

  • by e-mail to allegati.enelenergia@enel.com;

  • by post to Enel Energia S.p.A. P.O. Box 8080 - 85100 PZ

 

In all cases, the appropriate form attached to the contract may be used. Finally, exclusively for the supply of energy and/or gas, the right to change your mind may also be exercised by a simple registered telephone call to the Enel Energia toll-free number 800 900 860 (in the event of a product change, the customer may only exercise the right to change their mind in writing).

Documents

Power Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Technical and Economic Conditions

PDF 104.2 KB Download
Summary Info Sheet

PDF 367.1 KB Download
Gas Documents

Technical and Economic Conditions

PDF 81.6 KB Download
Summary Info Sheet

PDF 1333.7 KB Download
General Documents

Guide to completing the form of legal possession/ownership of the property

PDF 445 KB Download
Certification of residence

PDF 172.6 KB Download
General Terms and Conditions

PDF 478.5 KB Download
Application form

PDF 3211.8 KB Download
Declaration of Land Register Data

PDF 254.1 KB Download
Privacy policy

PDF 332.1 KB Download
Right to Change Your Mind Form

PDF 129.6 KB Download
Direct Debit Form

PDF 177.4 KB Download