Bill storage
How to keep the Bolletta Web?
The Bill 2.0 reports the tax data contained in the electronic invoice sent to the Revenue Agency via the Exchange System (SDI).
The obligation or not to print the bill received in electronic format (via email) varies according to the type of customer.
Are you a residential customer?
You can archive your bills on your PC and print them only if necessary.
Are you the owner of a business or a VAT number?
Archiving the Bill 2.0 does not fulfill the obligations of conservation of the electronic invoice, which must be carried out electronically in accordance with the provisions of the Decree of the Ministry of Economy and Finance of 17 June 2014 and the Provision of the Director of the Agency of revenue no. 433608 of 11.24.2022.
How long to keep bills?
The power bill with an expiry after March 2018 must be kept for 2 years, while those with an earlier expiry must be kept for 5 years. Gas bills due after January 2019 must be kept for 2 years, while those with an earlier due date must be kept for 5 years.
Power bills containing the charge of the TV license fee must be kept for 10 years.
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I dati oggetto dell’intervista e i risultati verranno utilizzati per migliorare la qualità del servizio: infatti, qualora nel questionario dovessi segnalare eventuali problematiche, Enel Energia potrà contattarti per ulteriori approfondimenti volti alla risoluzione delle problematiche medesime.
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Enter the ZIP code of the residence for which you want to activate the offer and check if you're eligible. If the result is positive, you can proceed with the subscription.
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Verify and Subscribe
Enter your POD code to check if your energy supply meets the necessary requirements to proceed with the subscription. The POD Code is an alphanumeric code consisting of 14 or 15 characters, always starting with “IT.” You can find it on the first page of your electricity bill or directly on your meter by pressing the dedicated button.
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Speak with a consultant
800 069 419
Monday to Sunday
9 a.m. - 10 p.m. excluding public holidays
Or call the toll-free number 800900860 from Italy or the number 0664500000 from abroad, from 7 a.m. to 10 p.m. daily excluding national holidays. Deaf people can instead use the Pedius app, which uses speech recognition technology
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Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh