Temporary Closure of Spazio Enel
Temporary Closure of Spazio Enel
Temporary Closure of Spazio Enel
To safeguard the health of our Customers and contain the spread of the COVID-19 virus, in compliance with the provisions of the Prime Minister’s Decree (DPCM) of 09/03/2020, applied to the entire national territory, all Spazio Enel locations across Italy have been closed. See the regulations here.
We remind you that you can manage many operations from home by logging into your Customer Area from your PC or using tools such as the App provided by Enel Energia to easily and quickly manage your power and gas supply.
Furthermore, our customer service is available every day from Monday to Sunday (excluding national holidays) from 7:00 a.m. to 10:00 p.m. The toll-free number 800900860 is free of charge, even from mobile phones.
Customer Area
To access the Customer Area, go to the website and click on the icon of the person in the top right corner: enter your details to register or log in. Within seconds you’ll be able to view all details and information linked to your account.
From the Enel Energia Customer Area you can easily:
Check the activation status of your supply
Manage your supply information
Pay bills
Check the payment status of bills
Download the digital version of the bill
- Submit a meter self-reading
- Request installment payments for a bill
Modify the power level of your electricity meter
Discover the bonuses and extra discounts of enelpremia WOW!, the loyalty program reserved for Enel Energia customers
Having trouble logging in? Check out the Customer Area FAQs.
Enel Energia App
Intuitive and designed to help you quickly find everything you need, the App gives you access to all Enel Energia services, anytime and anywhere.
A trusted operator is always at your service!
Download the Enel Energia App and you can:
Manage your power and gas contract
Submit the self-reading of your meter or those of friends and family
Pay your bill with a credit card or PayPal
Request bill direct debit
Request the Web Bill
Sign up for the enelpremia WOW! rewards program and receive a gift every week
Request assistance from Enel operators
Learn more about the App here.
SMS Services
From bill management to meter readings, you can do a lot with just one SMS:
Submit your meter reading
Check payment status
Request the Web Bill
Discover the SMS services here.