Temporary Closure of Spazio Enel

Temporary Closure of Spazio Enel

Temporary Closure of Spazio Enel

To safeguard the health of our Customers and contain the spread of the COVID-19 virus, in compliance with the provisions of the Prime Minister’s Decree (DPCM) of 09/03/2020, applied to the entire national territory, all Spazio Enel locations across Italy have been closed. See the regulations here.

 

We remind you that you can manage many operations from home by logging into your Customer Area from your PC or using tools such as the App provided by Enel Energia to easily and quickly manage your power and gas supply.

Furthermore, our customer service is available every day from Monday to Sunday (excluding national holidays) from 7:00 a.m. to 10:00 p.m. The toll-free number 800900860 is free of charge, even from mobile phones.

Customer Area

To access the Customer Area, go to the website and click on the icon of the person in the top right corner: enter your details to register or log in. Within seconds you’ll be able to view all details and information linked to your account.

From the Enel Energia Customer Area you can easily:

 

 

  • Modify the power level of your electricity meter

  • Discover the bonuses and extra discounts of enelpremia WOW!, the loyalty program reserved for Enel Energia customers

Having trouble logging in? Check out the Customer Area FAQs.

Enel Energia App


Intuitive and designed to help you quickly find everything you need, the App gives you access to all Enel Energia services, anytime and anywhere.
A trusted operator is always at your service!
Download the Enel Energia App and you can:

  • Manage your power and gas contract

  • Submit the self-reading of your meter or those of friends and family

  • Pay your bill with a credit card or PayPal

  • Request bill direct debit

  • Request the Web Bill

  • Sign up for the enelpremia WOW! rewards program and receive a gift every week

  • Request assistance from Enel operators

    Learn more about the App here.

SMS Services


From bill management to meter readings, you can do a lot with just one SMS:

  • Submit your meter reading

  • Check payment status

  • Request the Web Bill

Discover the SMS services here.