Privacy Policy for the "Ti chiamiamo noi gratis" service

Privacy Policy for the "Ti chiamiamo noi gratis" service

The following information from Enel Energia S.p.A. concerns the processing of your personal data, which may be carried out following your request to receive support for the purchase of Enel Energia S.p.A. services and products.

1. Data Controller:

The Data Controller of the personal data provided by you through this form is Enel Energia S.p.A., with registered office at Via Luigi Boccherini 15, 00198, Rome, Italy, Group VAT reg. number 15844561009 (hereinafter "Enel Energia" or "Data Controller"). The Data Protection Officer appointed by the Data Controller can be contacted by email at the following address: dpo.enelenergia@enel.com.  A list of external data processors is available from the Company.

 

2. Purpose of Processing

The personal data processed are those that you voluntarily provide when completing the request form for the contact service (e.g., first name, last name, contact data such as telephone number and email) in order to receive information on Enel Energia offers. These data will be used to contact you within three working days of completing this form.

 

3. Data Subject’s Rights

You are kindly reminded that you may exercise your rights under Art. 15-22 GDPR, where applicable, by sending a request to the email address: privacy.enelenergia@enel.com. These rights may also be exercised by contacting our Customer Service at 800.900.860.

You also have the option of revoking your contact request through the text message that you will receive from Enel Energia after completing the contact request form (opt-out).

 

4. Referral

To read the full privacy policy with more information on the data subject’s rights and how to exercise them, and further details on the processing of your data, please consult the Enel Energia privacy policy, which is available here.